CASE STUDY - MarkMonitor selected for its comprehensive, advanced suite of solutions for online brand protection.
Posted: October 10, 2008 | Published: October 9, 2008


Topics:  Intellectual Property | ISP | Phishing | Security | Software as a Service

PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

TRIAL SOFTWARE - Download this free software trial and see how N-central will drive operational efficiencies in your IT services business by automating manual tasks. Working remotely with N-central, you'll be able to service more customers, more effectively.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Customer Service | Customer Service Best Practices | Management Service Providers | Remote Network Management | Service Level Management | SMBs

WHITE PAPER - Learn about the new HP Integrity NonStop BladeSystem, which delivers a highly available, fault-tolerant, linearly scalable system that also dramatically increases performance, reduces costs and complexities, saves floor space...
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Blade Servers | Fault Management | Fault Tolerance | High Availability | Infrastructure Management | Infrastructure Services | Software | Telecommunications Service Providers

WHITE PAPER - The only way to ensure that demand for SaaS will remain healthy is to have a SaaS escrow in place as a contingency plan that responsibly addresses disaster recovery and business continuity concerns.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Deployment | Application Life-Cycle Management | Application Service Providers | RTO | Software Architectures | Software as a Service | Software Asset Management | Software Licensing

PODCAST - In this podcast the speakers talks about solutions for enterprise marketing.
Posted: September 16, 2008 | Premiered: September 16, 2008


Topics:  Enterprise | ERP | Management Service Providers | Marketing | Networking

PRODUCT LITERATURE - With products available in stand-alone, chassis-based, fixed optics or SFP ports, Transition Networks has a product to meet your requirements.
Posted: September 8, 2008 | Published: September 5, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Application Monitoring | Network Service Providers | Switches | Systems Management

WHITE PAPER - Virtual Support Networks allow managed service providers and IT organizations to support unattended, on-premise hardware and software as though they were there in person. Read this paper to learn the best practices for deploying Virtual Support Networks.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Customer Satisfaction | Hardware | Internet Access | LAN | Management Service Providers | Security | Software | VPN

PODCAST - Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  Application Service Providers | Capacity on Demand | Cost Benefit Analysis | Customer Satisfaction | Desktop Management | IT Asset Management | Security | Server Virtualization | Strategic Planning

WHITE PAPER - Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: August 20, 2008 | Published: February 1, 2007


Topics:  Advertising | Content Providers | Converged Networks | HDTV | Integration Testing | IP Networks | IPTV | QOS | Telecommunications Industry | Telecommunications Service Providers | Televisions

WHITE PAPER - This white paper will introduce you to the strange and sometimes confusing world of white listing. It explains how navigate through the process, imparts advice on how to increase your chances of getting on those coveted lists.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Authentication | Campaign Management Software | Email | Email Security Policies | IP Addresses | ISP | Marketing

WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software

WHITE PAPER - This whitepaper describes how CA solutions enable organizations to control resources and achieve IT efficiency by controlling costs. This also simplifies the management of the IT environment, while improving the delivery of critical IT services.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Application Infrastructure Providers | Applications Management | Architectures | Business Process Automation | Business Process Automation Software | Data Center Management | Data Centers | Infrastructure Services | IT Infrastructure

WEBCAST - This webcast describes the top 10 business drivers in securities, investment management, brokerage and wealth management for 2008. It also discusses the rich internet applications for next generation financial services.
Posted: July 21, 2008 | Premiered: June 4, 2008


Topics:  Banking Industry | Banking Software | Banking Systems | Financial Service Providers | Financial Services | Financial Services Technology Consortium | Investments | Wealth Management