WHITE PAPER - Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
Posted: May 22, 2012 | Published: August 17, 2011


Topics:  Content Management | Content Management Software | Content Management Systems | Data Management | Data Quality | Enterprise Content Management | Enterprise Content Management Software | Enterprise Information Management (EIM) | Knowledge Management | Social Networking | Web 2.0 | Web Content Management

WHITE PAPER - This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business.
Posted: May 16, 2012 | Published: November 1, 2011


Topics:  CRM | CRM Best Practices | Customer Service | Social Computing | Social Networking | Unstructured Data | Web 2.0 | Web Content Management

WHITE PAPER - The emergence of social networking has introduced both risks and opportunities for organizations. How can you reap the benefits while ensuring security? In this resource, explore how data loss prevention (DLP) solutions can be integrated into your social networking strategy to meet your business and security needs.
Posted: May 14, 2012 | Published: February 1, 2012


Topics:  Data Loss Prevention (DLP) | Internet Security | Security Management | Security Threats | Social Networking | Web Application Security

WHITE PAPER - Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business.
Posted: May 14, 2012 | Published: May 14, 2012


Topics:  Acceptable Use Policies | Internet Services | Security Management | Security Policies | Social Networking | Web Application Security

WHITE PAPER - Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more.
Posted: May 11, 2012 | Published: May 11, 2012


Topics:  Access Control | Access Rights | CISOs | Endpoint Security | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Network Management | Network Monitoring | Network Security | Patch Management | Remote Access Security | Remote Users | Security | Security Infrastructure | Security Management | Security Policies | Security Threats | Social Networking | Wireless Security

WHITE PAPER - This resource offers key findings of a survey on how organizations view the threats posed by Firesheep and other session hijacking attacks. View now to learn about the key implications of such threats and how they can impact corporate data security as well as customers and end-uses of websites.
Posted: May 10, 2012 | Published: May 10, 2012


Topics:  HTTPS | Internet Security | Security Management | Security Threats | Social Networking | SSL | Web Site Monitoring

WHITE PAPER - Learn how in four simple steps you can take advantage of Blue Coat's expertise and technology to gain visibility and control for an effective WAN performance strategy.
Posted: May 2, 2012 | Published: April 30, 2012


Topics:  Cloud Computing | IPv6 | Network Management | Network Monitoring | Network Monitoring Software | Network Performance | Network Performance Management Software | Network Traffic Analysis | Network Traffic Management | Networking | Remote Offices | Remote Users | Social Networking | Software as a Service | Unified Messaging | WAN

WHITE PAPER - While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.
Posted: April 26, 2012 | Published: March 9, 2011


Topics:  Applicant Tracking | Human Resources Management | Recruiters | Recruiting Services | Social Computing | Social Networking | Talent Management

WHITE PAPER - As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity.
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Employee Performance Management (EPM) | Human Resources Management | Human Resources Services | Productivity | Social Networking

WHITE PAPER - Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners.
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Business Process Management | Business Process Management Software | CRM | Enterprise Resource Management | ERP | Social Networking | Web 2.0

WHITE PAPER - In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
Posted: March 29, 2012 | Published: March 29, 2012


Topics:  CRM | CRM Best Practices | Customer Interaction Services | Customer Satisfaction | Mobile CRM | Online Marketing | Social Networking | Web 2.0

WHITE PAPER - Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: March 27, 2012 | Published: December 31, 2010


Topics:  Banking Industry | CRM | CRM Software | Financial Services Industry | Mobile CRM | SAP (Product) | Social Computing | Social Networking

WHITE PAPER - What if there was a way to monitor patients and provide important information to them when they are outside of healthcare facilities? Read this paper to discover a healthcare application that can reduce avoidable hospital admissions and healthcare costs, encourage timely, effective interventions, and drive positive changes in patient behavior.
Posted: March 27, 2012 | Published: December 31, 2011


Topics:  Data Analytics | Data Management | Health Care Applications Software | Health Care Industry | Medical Records Management | Mobile Device Management | Social Networking

WHITE PAPER - This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: March 20, 2012 | Published: March 20, 2012


Topics:  CRM | Customer Interaction Services | Customer Satisfaction | Customer Self-Service | Customer Service | Mobile CRM | Social Networking | Web 2.0

WHITE PAPER - Technology and data consumption are evolving faster than mobile networks are able to adapt; what we at iPass are calling “Mobile Darwinism.” Learn more as you explore mobility trends and mobile usage among business users.
Posted: March 14, 2012 | Published: March 14, 2012


Topics:  Bandwidth Management | Endpoint Security | Mobile Device Management | Mobile Workers | Smart Phones | Social Networking | Tablet PC | Wi-Fi | Wireless Security