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Software  >  Systems Software  >  
Scripting Languages
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Avaya Aura Contact Center Scripting Demystified
sponsored by Global Knowledge

WHITE PAPER - Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Posted: May 18, 2011 | Published: May 18, 2011

Get This Now
Topics:  Contact Centers | Help Desk Management | Help Desks | Scripting | Scripting Languages | Service Creation | Service Creation Tools | Text Editors

Global Knowledge


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