WHITE PAPER - Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | ITIL | Productivity | Risk Management | ROI | Service Level Management | SOA

WHITE PAPER - This Gartner Research Note examines the market for SOA governance through a set of integrated technologies.
Posted: October 7, 2008 | Published: December 31, 2007


Topics:  Application Deployment | Application Integration | Application Performance Management | SOA | SOA Governance | Vendor Selection | Vendors

WHITE PAPER - Virtualization technology is revolutionizing IT, it has taken root in large, medium and small enterprises throughout the world, and we are only just beginning to fully grasp the transformational potential of this technology.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  Data Center Management | Data Centers | Grid Computing | SOA | Utility Computing

WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - In this paper, Clabby Analytics explores the market trends that are driving enterprises to transform their data centers--shifting from an operations-focused orientation to a more responsive, service delivery orientation. Learn more.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Processes | Data Centers | Disaster Recovery | ERP | High Availability | SOA

WHITE PAPER - This document gives a brief idea about cost-containment, compliance/governance, carbon footprint and continuity.
Posted: October 1, 2008 | Published: September 30, 2008


Topics:  CobiT | Disaster Recovery | EPA | ISO | ITIL | Sarbanes-Oxley Compliance | SOA | Software | Storage Management

WHITE PAPER - Collaboration is a long-term project, with elements of both revenue generation and cost elimination. This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
Posted: September 29, 2008 | Published: September 18, 2008


Topics:  Collaboration | Cost Benefit Analysis | Manufacturing | Operational Support Systems | Risk Management | ROI | Sales | SOA | Supply Chains

WHITE PAPER - This Guide to IT Search is your first step to choosing an IT Search solution. In it, you'll find questions to ask yourself before deciding on criteria and priorities. Whatever the scale of your infrastructure, whatever your budget, we can help
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Intelligence Software | Indexing Software | ROI | Security | SOA | Storage Management | VoIP

WHITE PAPER - This whitepaper explains the importance of performance management, the causes of delay, costs of delay, and the steps to eliminate delays.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Application Performance Management | Application Performance Management Software | Business Intelligence | ERP | ERP Software | SOA

WHITE PAPER - The CA Wily Application Performance Management solution provides 24x7, end-to-end monitoring and management of all transactions to identify, prioritize and resolve problems before they affect your end-users and your business.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Application Performance Management | Business Intelligence | Customer Satisfaction | ERP | Performance Testing | SLA | SOA | Web Services

WHITE PAPER - Many organizations look SOA to provide greater business agility in the face of evolving business requirements. To achieve this agility architects implement a Services abstraction that loosely couples business Services from the underlying implementations.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Business Intelligence | Cluster Management | ERP | IT Infrastructure | SOA | Web Services

WHITE PAPER - This paper details a reliable high-performance web applications services environment that ensures the end user's ability to successfully interact with web applications while enabling it to meet service level Agreements (SLAs).
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Application Performance Management | Business Intelligence | Server Virtualization | SLA | SOA | Web Application Security | Web Services | Web Services Management

WHITE PAPER - The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Best Practices | Business Process Management | Downtime | Project Management | ROI | SOA

WHITE PAPER - This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM).
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Life-Cycle Management | Best Practices | Change Management | Collaboration | Enterprise | Financial Services Industry | SOA | Software | Software Configuration Management

WHITE PAPER - Extending ERP is the focus of this document, and covers utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.
Posted: September 19, 2008 | Published: September 17, 2008


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | ERP | Middleware | SOA | Vendors