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WHITE PAPER - Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs. Posted: October 21, 2011 | Published: February 11, 2011
Topics: Business Communications | Business Processes | Business Systems
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sponsored by Hewlett-Packard Company
WHITE PAPER - IT environments are becoming increasingly complex as trends like cloud computing, virtualization and mobility gain traction. Utilizing a lead service provider (LSP) approach can free up IT and let external, highly skilled experts handle issues. Read this white paper to learn more about how this new IT strategy can benefit your business. Posted: May 1, 2012 | Published: March 1, 2012
Topics: Cloud Computing | Customer Support Software | IT Management | IT Service Management | IT Systems | User Experience | Vendors
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sponsored by ComputerWeekly.com
WHITE PAPER - Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. Posted: October 21, 2011 | Published: December 9, 2010
Topics: IT Consulting Services | IT Governance | IT Systems | IT Workforce
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sponsored by ComputerWeekly.com
WHITE PAPER - The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process. Posted: October 24, 2011 | Published: February 2, 2011
Topics: IT Service Centers | IT Services | IT Systems | IT Workforce
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