WHITE PAPER - Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Customer Service | Customer Service Best Practices | Customer Support Software | Market Research | Sales | Sales and Marketing Software

WHITE PAPER - Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
Posted: March 24, 2008 | Published: August 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Customer Data Management | Customer Satisfaction | Market Research | Product Management | Retail Trade Industry | Sales

WHITE PAPER - This white paper explores the benefits associated with location intelligence for analyzing and deploying location-based information.
Posted: March 17, 2008 | Published: January 1, 2006


Topics:  Application Deployment | Business Intelligence | Data Management | Data Visualization Software | Databases | GPS | J2EE | Java | Market Research | Security

WHITE PAPER - This white paper explains the seven-point strategy for deterring insider network security breaches.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Malware | Market Research | Security

WHITE PAPER - Getting a business team to work together no longer depends on occupying conference rooms, much less on managers leading huddles or shift briefings.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Collaboration | Customer Service | Market Research | SMBs

WHITE PAPER - The main focus of this paper is on the "whys" of SOA governance, including a definition, examination of the roles and benefits of governance, and guidance regarding how to develop and maintain effective SOA governance.
Posted: October 22, 2007 | Published: October 1, 2007


Topics:  Business IT Alignment | Business Management | Change Management | Executive Management | Market Research | SOA | SOA Governance

WHITE PAPER - Innovation requires change and Service Orientated Architecture makes it easier for companies to change. SOA views a business as linked services and considers the outcomes they bring. Learn guiding principles for implementing SOA in this paper.
Posted: October 22, 2007 | Published: October 22, 2007


Topics:  Application Performance Management | Best Practices | Business IT Alignment | Business Performance Management | Business Process Management | Change Management | Market Research | SOA | SOA Governance | Web Development