WHITE PAPER - A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: December 21, 2009 | Published: January 1, 2008


Topics:  Business Management | Business Models | Business Process Management | Business Process Modeling | Business Processes | Oracle (Product) | Productivity | SOA

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WHITE PAPER - This white paper addresses HR challenges and metrics solutions for improving operations.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Business Performance Management | Business Processes | Human Resources Management | Human Resources Software | Metrics

WHITE PAPER - This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.
Posted: December 12, 2010 | Published: December 12, 2010


Topics:  Application Development | Application Server Hardware | Application Server Software | Applications Management | Applications Management Software | Business Management | Business Process Management | Business Process Management Software | Business Processes | WebSphere

WHITE PAPER - This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting.
Posted: January 5, 2012 | Published: January 5, 2012


Topics:  Business Process Management | Business Processes | ERP | ERP Software | Systems Integration

WHITE PAPER - Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: October 21, 2011 | Published: February 11, 2011


Topics:  Business Communications | Business Processes | Business Systems

WHITE PAPER - Find out how to measure ROI for your business. Companies of all sizes constantly evaluate their operations, seeking to make changes that will increase effectiveness while controlling costs. This paper offers concrete practices, processes, and recommendations to drive the ROI of a company's IT investment (ROIT).
Posted: January 29, 2010 | Published: January 29, 2010


Topics:  eCommerce | Investments | IT Asset Management | IT Best Practices | IT Management | IT Spending | Project Management | ROI | SOA | TCO | Value Chains | Web 2.0

WHITE PAPER - This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011.
Posted: January 9, 2012 | Published: January 9, 2012


Topics:  Business Process Management | Business Processes | ERP | Procurement | Spend Management | Spend Management Software

WHITE PAPER - In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations.
Posted: January 10, 2012 | Published: January 10, 2012


Topics:  Business Process Automation | Business Process Management | Business Processes | Collaboration | ERP | Supplier Management | Supplier Relationship Management | Supply Chain Automation | Supply Chain Management | Supply Chains | Workflow Management Coalition

WHITE PAPER - This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
Posted: October 7, 2011 | Published: October 7, 2011


Topics:  eBusiness | eCommerce | Mobile Device Management | Mobile Device Management Software

WHITE PAPER - This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
Posted: September 20, 2011 | Published: September 20, 2011


Topics:  Collaboration | eCommerce | eCommerce Services | Mobile Device Management | Mobile Payments | Retail Channels | Retail Trade Industry | Smart Phones

WHITE PAPER - With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more.
Posted: October 15, 2010 | Published: January 15, 2010


Topics:  Budgeting | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Forecast/Demand Management Software | Forecasting, planning and budgeting software | Software Selection

WHITE PAPER - This paper explains how ERP systems based on the SaaS model meet manufacturers’ financial goals: low initial capital expense, reduced ongoing operating costs, and a short time to value. Continue reading to learn the five advantages of on-demand ERP systems, commonly referred to as SaaS.
Posted: November 7, 2010 | Published: November 7, 2010


Topics:  Business Processes | Cloud Computing | ERP | ERP Software | Manufacturing | Manufacturing Industry | Manufacturing Industry Organizations | Manufacturing Software | Software as a Service

WHITE PAPER - E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.
Posted: April 26, 2011 | Published: April 26, 2011


Topics:  CRM | CRM Best Practices | CRM Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Customer Service | Customer Service Best Practices | eCommerce | eCommerce Services

WHITE PAPER - In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.
Posted: January 3, 2012 | Published: December 28, 2011


Topics:  Accounting | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | SAP (Product) | Workflow Software