WHITE PAPER - Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
Posted: May 14, 2012 | Published: May 14, 2012


Topics:  Business Architectures | Business Consulting Services | Business Intelligence | Business of Information Technology | Business Performance Management | Business Process Management

WHITE PAPER - Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
Posted: April 25, 2012 | Published: April 24, 2012


Topics:  Business Management | Business of Information Technology | Business Service Management | Channel Management | Channel Management Software | Vendor Selection | Vendors

WHITE PAPER - This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Business Architectures | Business Communications | Business Development | Business Intelligence | Business IT Alignment | Business Management | Business of Information Technology | Business Process Management | IT Best Practices | IT Departments | IT Industry | IT Infrastructure | IT Management

WHITE PAPER - This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management.
Posted: April 18, 2012 | Published: April 18, 2012


Topics:  Business Development | Business Intelligence | Business IT Alignment | Business Management | Business of Information Technology | Business Process Management | Change Management | Employee Performance Management (EPM) | IT Best Practices | IT Management

WHITE PAPER - This white paper explores the potential compliance related benefits to adopting fax server technology.
Posted: April 11, 2012 | Published: April 11, 2012


Topics:  Business IT Alignment | Business of Information Technology | Business Process Management | Compliance Audits | Compliance Best Practices | Document Imaging | Document Management | Documentation | Fax Equipment | Fax Formats | Fax Machines | Fax Server Hardware | Fax Software | Risk Management

WHITE PAPER - This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity.
Posted: April 11, 2012 | Published: October 30, 2009


Topics:  Business IT Alignment | Business of Information Technology | Business Process Management | Document Imaging | Document Management | Document Management Software | Documentation | Fax Equipment | Fax Machines | Fax Server Hardware | Fax Services | Fax Software | Information Management | Network Architectures | Network Infrastructure | Network Management | Network Managers | Network Peripheral Hardware

WHITE PAPER - This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.
Posted: April 11, 2012 | Published: August 31, 2010


Topics:  Business Integration | Business IT Alignment | Business Management | Business of Information Technology | Business Performance Management | Business Process Management | Document Imaging | Document Management | Document Management Software | Fax Equipment | Fax Formats | Fax Machines | Fax Server Hardware | Fax Software | Information Management | Network Peripheral Hardware

WHITE PAPER - This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: April 4, 2012 | Published: April 4, 2012


Topics:  Business IT Alignment | Business Management | Business of Information Technology | Business Process Automation | Business Process Management | Business Process Management Software | Business Service Management | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | ITIL

WHITE PAPER - This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: April 4, 2012 | Published: April 4, 2012


Topics:  Business IT Alignment | Business of Information Technology | Business Process Management | Business Service Management | IT Best Practices | IT Infrastructure | IT Management | IT Management Services | IT Managers | IT Service Management | IT Services | ITIL

WHITE PAPER - IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
Posted: April 3, 2012 | Published: December 30, 2011


Topics:  Business Development | Business Intelligence | Business Management | Business of Information Technology | Business Process Management | Configuration Management | IT Infrastructure | IT Management | Lean Production