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Managing in a virtualised environment has a number of specific and unique challenges, and these are as much about having a tool as they are about having well-defined IT processes and procedures.
Posted: January 8, 2009 | Published: January 8, 2008
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Investigating the critical need of operational excellence in challenging economic times, this CIO2CIO research brief provides an analysis of how IT leaders can play a critical role in delivering value to an organization by committing to excellence.
Posted: December 10, 2008 | Published: December 10, 2008
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This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: December 10, 2008 | Published: December 10, 2008
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The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
Posted: December 10, 2008 | Published: December 10, 2008
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This document discusses how organizations need a special kind of application technology to manage multienterprise business processes.
Posted: December 5, 2008 | Published: December 5, 2008
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Read this brochure for details on how Microsoft Dynamics solutions can help distribution companies more effectively face demands for lower prices, improved packaging, specific labeling and tight delivery timelines.
Posted: November 21, 2008 | Published: November 21, 2008
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This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008
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A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008
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Business Service Management helps establish IT as a strategic service supplier that streamlines customer transactions and enables business growth.
Posted: August 25, 2008 | Published: August 25, 2008
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Self-learning performance management software helps IT restore some predictability to server and application performance management in virtual environments.
Posted: April 21, 2008 | Published: May 1, 2007
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Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
Posted: April 21, 2008 | Published: April 1, 2008
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Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure.
Posted: January 29, 2007 | Published: January 1, 2007