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sponsored by ComputerWeekly.com
WHITE PAPER - This paper aims to explore the role and relevance of organisations in a future defined by economic uncertainty, changing workforce demographics, globalisation and rapid developments in social and business technologies. Posted: October 24, 2011 | Published: June 15, 2010
Topics: Economic Environment | Service Level Management
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sponsored by ComputerWeekly.com
WHITE PAPER - IT spending is often an issue for any organisation, but especially in harsh economic times it is even more important to see what benefit IT brings to the business. This report looks at the degree to which UK organisations understand what IT is doing for their business, and in particular how some companies measure this and benefit from it. Posted: October 20, 2011 | Published: October 18, 2010
Topics: Competition | Performance Testing | Spend Management
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WHITE PAPER - What can you, as a buyer do to strengthen your business case for Cloud and keep your company competitive? What are some real-world success stories where companies have applied Cloud to solve specific business challenges? What business risks are clients facing which have influenced Cloud buying decisions? Posted: October 21, 2011 | Published: August 16, 2010
Topics: Cloud Computing | Cloud Management | Competition
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sponsored by Oracle Corporation
WHITE PAPER - The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money. Posted: June 10, 2009 | Published: January 8, 2009
Topics: CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Economic Environment
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