WHITE PAPER - This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Business Communications | Business Development | Business Integration | Business Intelligence | Business Intelligence Software | Business Management | Business Metrics

WHITE PAPER - This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Business Architectures | Business Communications | Business Development | Business Intelligence | Business IT Alignment | Business Management | Business of Information Technology | Business Process Management | IT Best Practices | IT Departments | IT Industry | IT Infrastructure | IT Management

WHITE PAPER - In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.
Posted: October 25, 2011 | Published: May 17, 2010


Topics:  Business Activity Monitoring | Business Communications | Business Development | Business Intelligence Software | Business Service Management Software

WHITE PAPER - Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: October 21, 2011 | Published: February 11, 2011


Topics:  Business Communications | Business Processes | Business Systems

WHITE PAPER - Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: October 21, 2011 | Published: February 25, 2011


Topics:  Business Communications | Business Consulting Services

WHITE PAPER - Competition has never been so strong and retail organisations are finding they cannot afford to stand still.
Posted: October 20, 2011 | Published: March 24, 2011


Topics:  Business Activity Monitoring | Business Communications | Business Management

WHITE PAPER - This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business.
Posted: July 7, 2011 | Published: July 7, 2011


Topics:  Business Communications | Business Management | Business Process Management | Business Process Management Software | Collaboration | Enterprise Applications Software | Project Management | Strategic Planning

WHITE PAPER - This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.
Posted: January 10, 2011 | Published: January 10, 2011


Topics:  Business Communications | Negotiation | Network Management | Networking

WHITE PAPER - This paper from looks Ovum Research examines the key criteria and considerations you need to be aware of when evaluating your organizations BI and analytics strategy.
Posted: October 28, 2010 | Published: July 8, 2010


Topics:  Business Communications | Business Intelligence | Compliance (Systems Operations) | Customer Data Management | Performance Testing | Strategic Planning