WHITE PAPER -
This white paper provides administrators with the steps necessary to deploy configuration for the App-V client with Group Policies.
Posted: October 1, 2008 | Published: September 30, 2008
WHITE PAPER -
This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments.
Posted: May 19, 2008 | Published: February 12, 2008
WHITE PAPER -
This paper discusses how BSM provides real-time situational awareness about IT operations, linking the availability and performance status of IT infrastructure to business-oriented services and processes.
Posted: May 19, 2008 | Published: April 1, 2008
WHITE PAPER -
ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
Posted: April 21, 2008 | Published: April 1, 2008
WHITE PAPER -
This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand.
Posted: September 10, 2007 | Published: March 1, 2007
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
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