PODCAST - Listen to this podcast to learn how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Business Intelligence | CEOs | CIOs | Collaboration | Collaborative Applications Software | Collaborative Product Development | Productivity | Social Computing | Social Networking | Wikis

WEBCAST - Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Business Intelligence | Communications Software | Communications Systems | Customer Interaction Services | Customer Service | IVR | Productivity | Telephony Services

WEBCAST - Attend this session to learn how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform.
Posted: October 28, 2008 | Premiered: November 6, 2008


Topics:  Business Intelligence | CEOs | CIOs | Collaboration | Collaborative Applications Software | Collaborative Product Development | Enterprise Content Management | Enterprise Systems | Productivity | Social Networking | Wikis

VIDEOCAST - In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.
Posted: October 20, 2008 | Premiered: October 18, 2008


Topics:  Customer Service | Customer Support Software | Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | Productivity | Technical Support Staff

WEBCAST - Check out this webcast to learn how true customer insight removes obstacles and combines data in new ways to make previously hidden trends, interrelationships and influences visible.
Posted: October 13, 2008 | Premiered: October 13, 2008


Topics:  Call Centers | Customer Data Management | Customer Service | Enterprise Resource Management | Marketing | Master Data Management | Productivity | Security Policies

WEBCAST - Batch Application Integration allows you to process critical transactions, such as payment authorizations, in real-time, and cue fulfillment (such as packaging and shipping) or other lower priority actions for batch processing.
Posted: October 3, 2008 | Premiered: October 3, 2008


Topics:  Business Process Automation | Business Processes | Downtime | File Conversion Programs | Job Scheduling Software | Productivity

WEBCAST - Virtualization technology can play a key role in uncoupling workloads from server resources and enabling an automated datacenter. This session presents Microsoft's virtualization roadmap and strategy, starting with Microsoft Virtual Server 2005.
Posted: October 1, 2008 | Premiered: September 30, 2008


Topics:  Data Center Management | Network Management | Network Management Services | Network Security | Productivity | Server Virtualization | VMware

PODCAST - Caught in a pinch of downsizing? Consolidating hardware? Restore IT productivity through automation.
Posted: September 29, 2008 | Premiered: September 29, 2008


Topics:  Downsizing | Hardware Management | Hardware Selection | Operational Support Systems | Productivity | Risk Management | Systems Management | Windows Security

WEBCAST - Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. With rich interfaces, live data, and instant feedback, applications based on these techno...
Posted: September 26, 2008 | Premiered: December 4, 2007


Topics:  Best Practices | Customer Experience | IT Professionals | Personalization | Productivity | User Experience

WEBCAST - View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.
Posted: September 26, 2008 | Premiered: September 26, 2008


Topics:  Best Practices | Business Intelligence | Campaign Management | CRM | Customer Service | Lead Generation | Productivity | Sales | Sales Representatives

WEBCAST - Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Instant Messaging | Mobile Device Management | Mobile Workers | PBX | Productivity | Unified Messaging | Unified Messaging Systems

PODCAST - This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Handheld Devices | Instant Messaging | PBX | PDA Operating Systems | PDA Software | Productivity

WEBCAST - This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship.
Posted: August 21, 2008 | Premiered: August 27, 2008


Topics:  Data Collection | Data Management Software | Data Quality | Metadata | Policy Server Software | Productivity | Workflow Software

VIDEOCAST - Test your skills real-time and learn how IBM collaboration solutions - backed by Web 2.0 technology - are greatly assisting businesses to take collaboration to the next level across employees customers, suppliers, and partners.
Posted: August 13, 2008 | Premiered: August 13, 2008


Topics:  Business Intelligence | Collaboration | Productivity | Social Networking | Testing

PODCAST - Learn how new technology makes it possible to converge multiple voice and data streams into a single IP platform, lowering operating costs and optimizing productivity.
Posted: June 5, 2008 | Premiered: November 15, 2007


Topics:  Business Communications | Communications Systems | Mobile Device Management | Mobile Workers | Productivity | Unified Messaging