WEBCAST - This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.
Posted: May 24, 2012 | Premiered: May 24, 2012


Topics:  IT Infrastructure | IT Service Management | IT Services | Virtual Desktop Infrastructure | Virtual Machine | Virtualization Security | VMware

VIDEOCAST - Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Posted: May 9, 2012 | Premiered: May 9, 2012


Topics:  Cloud Computing | Cloud Management | IT Service Management | IT Services | Product Management | Supply Chain Automation | Supply Chain Management

WEBCAST - Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: April 20, 2012 | Premiered: April 20, 2012


Topics:  Business Environment | IT Infrastructure | IT Management | IT Service Management | IT Services | Service Level Management | SOA

WEBCAST - This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Posted: April 4, 2012 | Premiered: April 4, 2012


Topics:  Business Process Management | Business Process Management Software | Business Service Management | IT Management | IT Management Services | IT Managers | IT Service Management | IT Services

WEBCAST - Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: January 5, 2012 | Premiered: September 22, 2011


Topics:  Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services