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	Making the most of OSS and service provider CRM sponsored by Pitney Bowes Group 1 Software WEBCAST - In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Posted: May 16, 2008 \| Premiered: May 20, 2008 Topics: Application Development and Integration Services \| Applications Management Services \| IT Outsourcing Services \| Network Management Services \| Offshore Outsourcing \| Telecommunications Industry

	Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience sponsored by Pitney Bowes Group 1 Software PODCAST - Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. Posted: May 8, 2008 \| Premiered: April 28, 2008 Topics: Application Development and Integration Services \| Applications Management Services \| IT Outsourcing Services \| Network Management Services \| Offshore Outsourcing \| Online Bill Paying Services \| Telecommunications Industry

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Special Report

Outsourcing Software Development: How to get Started
sponsored by Nagarro Inc.

Considering outsourcing a development project, read this paper to understand the key challenges in managing outsourced product development programs, as well as what to look for in an outsourced partner.

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