Contact Center Management - Free Collection of White Papers, Webcasts and Case Studies

Java forums. Thousands of discussion threads about JavaBeans, Servlets, JDBC and other Java technologies.

IT Management > Systems Operations >


Contact Center Management
MORE SPECIFIC TOPICS: Contact Center Workforce Management
SEE: Related Topics

All

White Papers

Multimedia

IT Downloads

Limit Results:

Sort by:

3 Matches


	Cloud-Based Communications: Are They Right For Your Organization? sponsored by Interactive Intelligence, Inc. PODCAST - Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. Posted: May 14, 2012 \| Premiered: April 24, 2012 Topics: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

	Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? sponsored by Interactive Intelligence, Inc. WEBCAST - This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. Posted: April 27, 2012 \| Premiered: April 24, 2012 Topics: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

	Webinar: Increase Call Center Service and Efficiency: Insight into one company’s approach sponsored by NACR WEBCAST - Having a functional communications system is imperative to delivering outstanding customer service and achieving operational efficiency. When it comes to AAA Mid-Atlantic, they want to be sure their customers get the best service possible. Posted: February 14, 2012 \| Premiered: February 14, 2012 Topics: Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Library Home | Advertise with Us

JavaKB Research Library Copyright © 1998-2012 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 275 Grove Street · Newton, MA · 02466
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
javakb@bitpipe.com

This website includes both content owned or controlled by JavaKB.com as well as content owned or controlled by third parties.