WEBCAST - Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: April 20, 2012 | Premiered: April 20, 2012


Topics:  Business Environment | IT Infrastructure | IT Management | IT Service Management | IT Services | Service Level Management | SOA

VIDEO - Adding a re-hosting project to outsourcing allows for a further reduction in cost. Watch this 2-minute video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success.
Posted: October 12, 2011 | Premiered: October 11, 2011


Topics:  Application Hosting | Application Infrastructure | Application Performance Management | Application Portfolio Management | Application Server Hardware | Applications Management | Host Management | Hosting Services | Mainframe Operating Systems | Outsourcing

VIDEOCAST - Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Posted: May 9, 2012 | Premiered: May 9, 2012


Topics:  Cloud Computing | Cloud Management | IT Service Management | IT Services | Product Management | Supply Chain Automation | Supply Chain Management

WEBCAST - Cloud computing is becoming more than just a buzz word among IT pros. But despite its growing popularity and adoption, many still remain hesitant about adopting this platform. View this webcast and review a case study from Joyent as they have successfully operated a public cloud for six years. Learn more now.
Posted: June 7, 2011 | Premiered: June 7, 2011


Topics:  Best Practices | Cloud Computing | Cloud Management | Cloud Storage Services | Cloud Storage Strategy | Hosting Services | Public Cloud | Public cloud computing

WEBCAST - This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.
Posted: May 24, 2012 | Premiered: May 24, 2012


Topics:  IT Infrastructure | IT Service Management | IT Services | Virtual Desktop Infrastructure | Virtual Machine | Virtualization Security | VMware

WEBCAST - Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: January 5, 2012 | Premiered: September 22, 2011


Topics:  Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services

VIDEO - Watch this brief video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success.
Posted: October 12, 2011 | Premiered: October 11, 2011


Topics:  Application Hosting | Application Performance Management | Application Server Hardware | Application Service Providers | Applications Management | Applications Management Services | Hosting Services | Mainframe Operating Systems | Open Source | Outsourcing

WEBCAST - This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Posted: April 4, 2012 | Premiered: April 4, 2012


Topics:  Business Process Management | Business Process Management Software | Business Service Management | IT Management | IT Management Services | IT Managers | IT Service Management | IT Services