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	Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE - Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: April 5, 2012 \| Premiered: April 5, 2012 Topics: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

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