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sponsored by NetQoS, Inc.

WEBCAST - In this webcast, network technology expert Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to.
Posted: November 7, 2008 | Premiered: November 7, 2008

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Topics:  Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Applications Management Services | Network Performance | Network Testing


sponsored by Pitney Bowes Group 1 Software

WEBCAST - In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: May 16, 2008 | Premiered: May 20, 2008

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Topics:  Application Development and Integration Services | Applications Management Services | IT Outsourcing Services | Network Management Services | Offshore Outsourcing | Telecommunications Industry


sponsored by Pitney Bowes Group 1 Software

PODCAST - Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
Posted: May 8, 2008 | Premiered: April 28, 2008

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Topics:  Application Development and Integration Services | Applications Management Services | IT Outsourcing Services | Network Management Services | Offshore Outsourcing | Online Bill Paying Services | Telecommunications Industry




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Special Report
Making the most of OSS and service provider CRM
sponsored by Pitney Bowes Group 1 Software

In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

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