WHITE PAPER - In this white paper, learn about closed loop lifecycle planning and how your IT organization can work around sustainability, the economy, pricing and myths.
Posted: October 24, 2008 | Published: October 24, 2008


Topics:  Business Models | Capacity Planning | IT Workforce | Operating Systems | Strategic Planning | TCO | Workforce Management Software | Workforce Planning

WHITE PAPER - Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Disaster Recovery | High Availability | IT Managers | NAS | Server Consolidation | Vendors | Work Environment | Workflow Software | Workforce Management Software

WHITE PAPER - This white paper explains the effect of Internet abuse on employee productivity, which is huge and not fully appreciated.
Posted: September 5, 2008 | Published: September 5, 2008


Topics:  Internet | Malware | Network Performance | Productivity | Security | Workforce Management Software

WEBCAST - In this webcast, learn about intelligent e-purchasing technology that integrates with SAP solutions to automate the entire process.
Posted: September 4, 2008 | Premiered: September 16, 2008


Topics:  Document Management | eCommerce | eProcurement | Order Management Systems | Payment Processing | Purchase Order Management | SAP (Product) | Spend Management | Workforce Management Software

WHITE PAPER - This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
Posted: August 12, 2008 | Published: August 1, 2008


Topics:  Business Processes | Document Management | Enterprise Content Management | Internet Access | Metadata | Office Applications Software | Software as a Service | Workforce Management Software

WHITE PAPER - The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
Posted: June 2, 2008 | Published: March 3, 2008


Topics:  Call Center Management | Call Center Software | Contact Center Management | Contact Center Workforce Management Software | Home Offices | Productivity | Workforce Management Software

CASE STUDY - The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.
Posted: May 19, 2008 | Published: May 1, 2008


Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Workforce Management Software | Contact Management | CTI (Computer Telephony Integration) | Data Services | GPRS | Human Resource Systems | Interactive Voice Response | IVR | ROI | Workforce Management Software

SOFTWARE LISTING - Employees easily record attendance on devices such as entryway terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module...
Posted: May 9, 2008 | Published: May 9, 2008


Topics:  Business Intelligence | Manufacturing | Manufacturing Software | Time Attendance Systems | Work Environment | Workforce Management Software | Workforce Planning

SOFTWARE LISTING - Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.
Posted: May 9, 2008 | Published: May 9, 2008


Topics:  Employee Monitoring | ERP | ERP System | ROI | Work Environment | Workflow Software | Workforce Management Software | Workforce Planning

CASE STUDY - By implementing eEMS, Killeen has integrated its business processes, and consolidated vital organizational data into a centralized data repository that is easily queried and maintained.
Posted: April 7, 2008 | Published: April 7, 2008


Topics:  Business Processes | Human Resource Management | Integration | Time and Attendance Software | Time Management | Workforce Management Software

SOFTWARE LISTING - GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.
Posted: April 7, 2008 | Published: January 1, 2008


Topics:  Human Resources Management | Time and Attendance Software | Time Management | Time Management Software | Workforce Management Software

CASE STUDY - Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.
Posted: March 27, 2008 | Published: March 27, 2008


Topics:  Enterprise Asset Management Software | Equipment Maintenance Management Software | Inventory Management Software | Sports Industry | Workforce Management Software | Workforce Planning

CASE STUDY - Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.
Posted: March 27, 2008 | Published: March 27, 2008


Topics:  Education Industry | Enterprise Asset Management Software | Equipment Maintenance Management Software | Inventory Management Software | Workforce Management Software

WHITE PAPER - Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
Posted: February 21, 2008 | Published: January 1, 2005


Topics:  Best Practices | Business Performance Management | Business Process Automation | Business Process Management Software | Cost Benefit Analysis | Distribution Centers | ERP | ERP Software | Manufacturing Software | Portfolio Management | Professional Services Automation Software | Professional Services Industries | Service Process Optimization Software | Spend Management | Supply Chains | Warehouse Management | Workforce Management Software

WHITE PAPER - Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs.
Posted: February 21, 2008 | Published: January 1, 2006


Topics:  Business Process Management | Distribution Centers | ERP | ERP Software | Manufacturing Software | Professional Services Automation Software | Professional Services Industries | Risk Management | ROI | Spend Management | Supplier Relationship Management | Supply Chains | Warehouse Management | Workforce Management Software