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	The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service sponsored by Genesys WHITE PAPER - This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. Posted: June 3, 2008 \| Published: April 1, 2008 Topics: Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Satisfaction \| Customer Service Best Practices \| IVR \| ROI \| Voice Recognition \| VoiceXML \| VoIP

	VoiceGenie: Enterprise Solutions sponsored by VoiceGenie Technologies Inc. BROCHURE - VoiceGenie provides corporate enterprises and call centers with a wide range of end-to-end solutions comprised of flexible platforms, tools, and industry-proven packaged. Posted: May 18, 2004 \| Published: May 1, 2004 Topics: CTI (Computer Telephony Integration) \| IVR \| Self-Service Applications Software \| Software Development Tools \| Text-to-Speech Software \| Voice Recognition Software \| VoiceXML

	GenieBuilder™: Graphical Application System to Quickly and Easily Build and Launch Next-Gen IVR Speech Applications sponsored by VoiceGenie Technologies Inc. DATA SHEET - GenieBuilder™ provides a full set of tools to help developers quickly build consistent, high quality speech applications as well as a robust framework to create, deploy, and manage the full lifecycle of large multi-application speech projects. Posted: May 18, 2004 \| Published: May 18, 2004 Topics: Application Deployment \| GUI \| IVR \| Software Development Tools \| VoiceXML

	GenieFactory™: Simplifying the Development and Deployment of Speech Applications sponsored by VoiceGenie Technologies Inc. DATA SHEET - GenieFactory™ from VoiceGenie provides organizations with an easy-to-use and economical way to develop, deploy and manage sophisticated speech applications. Posted: May 18, 2004 \| Published: May 18, 2004 Topics: Application Deployment \| Integrated Development Environments \| IVR \| VoiceXML

	NeXusPoint sponsored by VoiceGenie Technologies Inc. DATA SHEET - NeXusPoint™ is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services. Posted: May 18, 2004 \| Published: May 18, 2004 Topics: CTI (Computer Telephony Integration) \| IVR \| Self-Service Applications Software \| Software Development Tools \| Text-to-Speech Software \| Voice Recognition Software \| VoiceXML

	NeXusPoint™: Technical Specifications sponsored by VoiceGenie Technologies Inc. DATA SHEET - NeXusPoint™ Technical Specifications include: Advanced Call Control, recognition from recordings, saved utterances, outbound calling, advanced audio playback, external eventing interface, and more. Posted: May 18, 2004 \| Published: May 18, 2004 Topics: CTI (Computer Telephony Integration) \| IVR \| Software Development Tools \| Text-to-Speech Software \| Voice Recognition Software \| VoiceXML

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