WHITE PAPER - This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Application Performance Management | IEEE | IT Infrastructure | TCP | Telecommunications Systems | Unified Messaging | User Experience | Voice Communications Hardware | Voice Communications Software | Voice Quality | VoIP

WHITE PAPER - MSBGs combine voice, enterprise data, Internet access, firewall capabilities, security services, VPN operation and management, in addition to a variety of hosted services.
Posted: October 30, 2008 | Published: October 30, 2008


Topics:  Ethernet Networks | Managed Security Services | Network Infrastructure | PBX | SMBs | Voice Communications Software | WAN | Wi-Fi

WEBCAST - SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Business Intelligence | Marketing | Sales and Marketing Software | Telephony Services | Voice Communications Software | Voice Quality

WHITE PAPER - VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: August 7, 2008 | Published: August 1, 2008


Topics:  DSL | Networking | Small Businesses | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | VoIP

DATA SHEET - Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: July 11, 2008 | Published: July 1, 2008


Topics:  Call Center Management | Call Center Software | CRM | Customer Service | Customer Service Best Practices | Customer Support Software | Quality Control | Telephony Systems | Voice Communications Software

WHITE PAPER - Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.
Posted: April 28, 2008 | Published: August 1, 2007


Topics:  Converged Networks | Data Compression | SIP | SLA | Voice Communications Software | Voice Compression | VoIP

WHITE PAPER - The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated.
Posted: April 28, 2008 | Published: April 28, 2008


Topics:  Fault Management | Network Performance Management | VLAN | Voice Communications Hardware | Voice Communications Software | Voice Networking | VoIP | WAN

WHITE PAPER - This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
Posted: September 5, 2007 | Published: February 1, 2006


Topics:  Enterprise Computing | IT Managers | IT Spending | Network Management | Network Operating Systems | Network Security | TCO | Telephony Systems | Unified Messaging | Voice Communications Software | VoIP

DATA SHEET - Envox 6 is an open, standards-based platform with integrated software components that significantly reduce the time, cost and complexity of developing and deploying voice solutions.
Posted: June 21, 2004 | Published: June 18, 2004


Topics:  Open Systems Standards | Software Development Tools | Voice Communications Software

PRODUCT OVERVIEW - GAO Voice over IP (VoIP) Software Package enables voice, data, and fax calls to be placed over IP networks.
Posted: January 22, 2004 | Published: January 1, 2003


Topics:  Voice Communications Software | VoIP

PRODUCT OVERVIEW - GAO's Digital Network Echo Canceller (ITU-T G.168) software module is intended for use in the 4-wire portion of a circuit and is used for reducing the echo by digitally subtracting an estimated echo from the circuit echo.
Posted: January 22, 2004 | Published: January 1, 2003


Topics:  Voice Communications Software