CASE STUDY - CBA deployed CommSee, a customer relationship management platform built on the Microsoft® .NET Framework and the integrated system automates workflow and provides a complete view of a customer.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Databases | Hardware | Software | Web Services | Windows

CASE STUDY - Since the time CBA implemented CommSee new accounts and customer referrals started pouring in, lines started moving faster and most important, once-grumpy customers started smiling.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  .NET | Debit Cards | Software | Web Services | Windows

CASE STUDY - Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Databases | Marketing | Productivity | Purchasing | Sales | Software | Web Services

CASE STUDY - Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  DCOM | EDI | FTP | Internet | SOAP | Software | Web Services | XML

CASE STUDY - McGraw-Hill Construction transformed its information service business by connecting isolated data assets, and developing new products and services on a Microsoft® .NET-connected Web service architecture.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Business Systems | Databases | Internet | Web Services | XML

WHITE PAPER - This Oracle white paper describes how businesses of all sizes worldwide are using Grid best practices to modernize their IT operations and increase efficiency, availability, performance, and operational agility.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Databases | Enterprise | Grid Computing | Hardware | IT Departments | Oracle (Product) | Server Virtualization | SOA | Web Services

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | Contact Center Management | Contact Center Services | Contact Centers | CRM | Customer Satisfaction | Enterprise Applications Software | Internet | IP | SOA | Web Services

PODCAST - Check out this expert podcast and learn about the benefits of cloud computing and SaaS and get tips for addressing the security challenges of these business options.
Posted: November 19, 2008 | Premiered: November 19, 2008


Topics:  Data Security | Intrusion Detection | Intrusion Prevention | Mobile Device Management | Mobile IP | Privacy Rights | Social Networking | Software as a Service | Web Services | Wireless Services

WHITE PAPER - Read this guide to discover the most advanced features buyers should consider to help them select the best solution for a secure web gateway (SWG).
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Authentication | Instant Messaging | Internet | Malware | SSL | VPN | Web Analytics | Web Content Management | Web Services | Web Services Security

WHITE PAPER - Read this whitepaper to learn ways to implement industry-leading URL filtering with extensive security capabilities that continuously watch the organization's assets for malicious activity and prevent them from being used in fraudulent attacks.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Email | Identity Management | Internet | Security Threats | SSL | Web Content Management | Web Services | Web Services Security

WHITE PAPER - Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enable a successful transition to Enterprise 2.0.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  CIOs | Email | Enterprise | Security | Software as a Service | Web Analytics | Web Content Management | Web Services

CASE STUDY - Read this case study to learn how the Bellevue School District dramatically improved their web security and productivity by extending their security policy management and administrator controls to additional IT staff members.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Internet | Network Performance | Productivity | Spyware | Web Application Security | Web Content Accessibility | Web Services

PRODUCT LITERATURE - Read this whitepaper to learn how your organization can implement threat protection and powerful policy-based control over sensitive data and remain safe and productive while using the internet to its full potential.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Data Security | Internet | Messaging Security | Productivity | Spam | Web Analytics | Web Content Management | Web Services | Web Services Security

WEBCAST - In this 30-minute interactive presentation you'll learn how to create a three-step action plan for online success and five tips for choosing a traffic-boosting domain name.
Posted: November 17, 2008 | Premiered: October 23, 2008


Topics:  Budgeting | Business Development | Domain Name Systems | eCommerce | Online Advertising | Search Engine Optimization | Web Services