WHITE PAPER - This paper explains the benefits of Configure/Price/Quote (CPQ) tools, including faster and more accurate sales engines as well as improving performance and revenue.
Posted: December 14, 2011 | Published: December 14, 2011


Topics:  Marketing | Price Quotes | Sales | Sales and Marketing Software

WHITE PAPER - Find out how to prevent ISPs from confusing your legitimate messages with spam and ensure that your emails are promply delivered. Review the top ten reasons you need an email delivery service to guarantee the success of your email program.
Posted: January 2, 2012 | Published: December 23, 2011


Topics:  Campaign Management | Campaign Management Software | CRM | Customer Service Best Practices | Customer Support Software | Marketing | Spam

WHITE PAPER - A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: December 21, 2009 | Published: January 1, 2008


Topics:  Business Management | Business Models | Business Process Management | Business Process Modeling | Business Processes | Oracle (Product) | Productivity | SOA

IT BRIEFING - This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
Posted: December 1, 2011 | Published: December 1, 2011


Topics:  Budgeting | Business Development | Business of Information Technology | Business Processes | CIOs | Cloud Archive | Cloud Backup | Cloud Computing | Cloud CRM | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Strategy | ROI

WHITE PAPER - Lustratus Research, a leading analyst, compares business process management (BPM) from Pegasystems, TIBCO & IBM to uncover the best approach to process improvement in terms of total cost of ownership, risk of investment, time to value, and overall value.
Posted: November 3, 2011 | Published: August 31, 2011


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Process Modeling | Business Processes

ANALYST REPORT - This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.
Posted: May 17, 2012 | Published: January 2, 2012


Topics:  Marketing | Mobile CRM | Web 2.0 | Web Content Accessibility | Web Content Management

WHITE PAPER - This white paper addresses HR challenges and metrics solutions for improving operations.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Business Performance Management | Business Processes | Human Resources Management | Human Resources Software | Metrics

WHITE PAPER - This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.
Posted: December 12, 2010 | Published: December 12, 2010


Topics:  Application Development | Application Server Hardware | Application Server Software | Applications Management | Applications Management Software | Business Management | Business Process Management | Business Process Management Software | Business Processes | WebSphere

WHITE PAPER - Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: October 21, 2011 | Published: February 11, 2011


Topics:  Business Communications | Business Processes | Business Systems

WEBCAST - Watch this webcast to learn how you can leverage your HR resources to create excess shareholder return and command a leading position in your marketplace.
Posted: April 25, 2012 | Premiered: April 25, 2012


Topics:  Human Resources Management | Human Resources Services | Market Research | Marketing | Workforce Management Software

WHITE PAPER - This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.
Posted: January 3, 2012 | Published: December 28, 2011


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Document Management | SAP (Product)

WHITE PAPER - This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.
Posted: May 18, 2012 | Published: May 18, 2012


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Email Management Services | ERP | ERP Software | Fax Services | Order Management Systems | Sales Order Management | Sales Orders | SAP (Product)

WHITE PAPER - Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
Posted: May 18, 2012 | Published: May 18, 2012


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Order Management Systems | SaaS ERP | Software as a Service

WHITE PAPER - With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more.
Posted: October 15, 2010 | Published: January 15, 2010


Topics:  Budgeting | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Forecast/Demand Management Software | Forecasting, planning and budgeting software | Software Selection

EVENT - Your biggest headache is more likely to be internal politics than technical choice when it comes to BPM. Most would agree that when it comes to BPM success, the “people” barriers are the highest ones to hurdle. The Gartner Business Process Management Summit will give you new ideas, strategies and tactics to break through these barriers.
Posted: March 2, 2012 | Published: March 2, 2012


Topics:  Business IT Alignment | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Process Modeling | Business Process Outsourcing | Business Processes