EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business Intelligence | Customer Data Management | Customer Profiles | Customer Service | Identity Management | Market Research | Software | Telecommunications Service Providers

WHITE PAPER - This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Change Management | CIOs | Communications Systems | Enterprise Architectures | Outsourcing | Telecommunications Service Providers | Unified Messaging | VoIP | WAN | Wireless Networks

CASE STUDY - Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Internet | IPTV | Network Infrastructure | Telecommunications Service Providers | Video-on-Demand | VoIP

WHITE PAPER - Telecommunications industry personnel will find this paper useful for understanding the requirements for on-device network management systems in the context of the business and technical expectations of network operators that drive these requirements.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Databases | Enterprise | Network Management | Security | SNMP | Telecommunications Carrier Systems | Telecommunications Hardware | Telecommunications Industry Organizations | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Networks | Telecommunications Regulations | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software | Telecommunications Standards | Telecommunications Systems | Telecommuting | XML

PODCAST - This podcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 11, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | ROI | Telecommunications Industry | Telecommunications Service Providers | Telephony Services | Telephony Systems

WEBCAST - This webcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 5, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | Telecommunications Industry | Telecommunications Service Providers

TRANSCRIPT - In this transcript from a SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Carrier Systems | Telecommunications Service Providers | VoIP

WEBCAST - This webcast will discuss what SDPs are, what they can do, why they are important and how some service providers are starting to deploy them.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Handheld Devices | Mobile Device Management | Telecommunications Carrier Systems | Telecommunications Infrastructure | Telecommunications Service Providers | Telecommunications Services | Vendors | Wireless Networks

PODCAST - This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue.
Posted: October 24, 2008 | Premiered: October 24, 2008


Topics:  Converged Networks | Customer Loyalty | Telecom Billing Services | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Systems | Triple Play Services | Video Services

VIDEO - In this SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Networks | Telecommunications Service Providers | VoIP

PODCAST - In this podcast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  Application Infrastructure | Architectures | Business Models | IP Networks | Personalization | Telecommunications Networks | Telecommunications Service Providers

PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - Learn about the new HP Integrity NonStop BladeSystem, which delivers a highly available, fault-tolerant, linearly scalable system that also dramatically increases performance, reduces costs and complexities, saves floor space...
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Blade Servers | Fault Management | Fault Tolerance | High Availability | Infrastructure Management | Infrastructure Services | Software | Telecommunications Service Providers

WHITE PAPER - RSA provides a solution to help telecommunication carriers protect CPNI and address FCC requirements. It offers a set of market-leading, information-centric security services and technology controls to help carriers address all aspects of CPNI compliance.
Posted: September 22, 2008 | Published: September 22, 2008


Topics:  Regulatory Compliance | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Networks | Telecommunications Regulations | Telecommunications Service Providers