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	Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER - Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: May 1, 2012 \| Published: May 1, 2012 Topics: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

	CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience sponsored by ComputerWeekly.com WHITE PAPER - As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. Posted: October 21, 2011 \| Published: August 24, 2010 Topics: Customer Service \| Telecom Provisioning \| Telecommunications Carrier Systems

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