WHITE PAPER - The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
Posted: October 24, 2011 | Published: August 3, 2010


Topics:  Telecom Provisioning | Telecommunications Infrastructure | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Posted: October 21, 2011 | Published: August 24, 2010


Topics:  Customer Service | Telecom Provisioning | Telecommunications Carrier Systems

WHITE PAPER - Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
Posted: September 29, 2011 | Published: September 29, 2011


Topics:  Communications Systems | Instant Messaging | PSTN | SIP | Telecom Provisioning | Telephony Systems