WHITE PAPER - This paper explains the benefits of Configure/Price/Quote (CPQ) tools, including faster and more accurate sales engines as well as improving performance and revenue.
Posted: December 14, 2011 | Published: December 14, 2011


Topics:  Marketing | Price Quotes | Sales | Sales and Marketing Software

WHITE PAPER - A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: December 21, 2009 | Published: January 1, 2008


Topics:  Business Management | Business Models | Business Process Management | Business Process Modeling | Business Processes | Oracle (Product) | Productivity | SOA

WHITE PAPER - This white paper explores five strategies for getting stalled deals moving back in the right direction.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Marketing | Sales | Sales Channels | Sales Orders | Sales Representatives

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WHITE PAPER - This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Direct Marketing | Email | Email Marketing | Marketing | Sales | Sales Representatives

IT BRIEFING - This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
Posted: December 1, 2011 | Published: December 1, 2011


Topics:  Budgeting | Business Development | Business of Information Technology | Business Processes | CIOs | Cloud Archive | Cloud Backup | Cloud Computing | Cloud CRM | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Strategy | ROI

WHITE PAPER - This white paper addresses HR challenges and metrics solutions for improving operations.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Business Performance Management | Business Processes | Human Resources Management | Human Resources Software | Metrics

WHITE PAPER - Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.
Posted: December 19, 2011 | Published: December 19, 2011


Topics:  CRM | CRM Analytics Software | CRM Software | Customer Data Integration | Customer Retention | Customer Service | Marketing | Sales | Sales and Marketing Software

ANALYST REPORT - Read this analyst report to gain more insight on configure/price/quote (CPQ) technology and how it is greatly effecting company performance.
Posted: December 14, 2011 | Published: December 14, 2011


Topics:  Marketing | Price Quotes | Pricing | Sales | Sales and Marketing Software

WHITE PAPER - This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.
Posted: December 12, 2010 | Published: December 12, 2010


Topics:  Application Development | Application Server Hardware | Application Server Software | Applications Management | Applications Management Software | Business Management | Business Process Management | Business Process Management Software | Business Processes | WebSphere

WHITE PAPER - This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting.
Posted: January 5, 2012 | Published: January 5, 2012


Topics:  Business Process Management | Business Processes | ERP | ERP Software | Systems Integration

WHITE PAPER - Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: October 21, 2011 | Published: February 11, 2011


Topics:  Business Communications | Business Processes | Business Systems

WHITE PAPER - Knowing why a customer is dissatisfied with your company's online interaction is essential to successful online marketing. Read this white paper to learn about Customer Struggle and how you can eliminate it from your online customer interactions.
Posted: September 29, 2011 | Published: September 27, 2011


Topics:  Content Management | Customer Interaction Services | Customer Loyalty | Customer Service | Online Marketing

ANALYST REPORT - This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results.
Posted: September 2, 2010 | Published: September 2, 2010


Topics:  CRM | CRM Services | CRM Software | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Marketing | SAP (Product)

WHITE PAPER - This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011.
Posted: January 9, 2012 | Published: January 9, 2012


Topics:  Business Process Management | Business Processes | ERP | Procurement | Spend Management | Spend Management Software