WHITE PAPER - Technology purchases are often quantified simply by hardware and software costs. But there's more to it. This TCO study takes a holistic view.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Backups | Channel Management | Data Centers | Hardware | IT Infrastructure | ROI | Sales Channels | SAN | TCO | VARs | VMware

WHITE PAPER - This transcript is from the webcast entitled by the same name. It focuses on how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Order Management | Sales Representatives

WHITE PAPER - This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  B2B | B2C | Collaboration | Lead Generation | Sales Channels | Sales Representatives | Social Networking

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | CRM Best Practices | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Representatives | Social Networking

PRODUCT LITERATURE - This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
Posted: April 10, 2008 | Published: January 1, 2006


Topics:  Availability | Banking Industry | Banking Software | Banking Systems | Channel Management | Customer Satisfaction | Financial Services | Financing | Regulatory Compliance | Sales Channels | SOA | VARs | Web Services

WHITE PAPER - Looking for ways to open up new business opportunities? This document provides details on the BlackBerry VAR Training Tour. Read this article to find out how you can provide additional value to your customers by offering a complete BlackBerry solut...
Posted: October 1, 2007 | Published: October 1, 2007


Topics:  Handheld Device Security | Handheld Devices | ISVs | Mobile Device Management | Mobile Device Management Software | PDA Operating Systems | Sales Channels | Server Management | Server Software | VARs | Wireless Computing | Wireless Telephones

WHITE PAPER - Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
Posted: March 2, 2007 | Published: July 1, 2006


Topics:  CRM | CRM Best Practices | CRM Software | Customer Service | Lead Generation | Routing | Sales and Marketing Software | Sales Channels | Sales Force Automation | TCO