WHITE PAPER - Uncover five key technical elements essential to supporting the new model for business communications.
Posted: February 9, 2012 | Published: February 9, 2012


Topics:  Communications Software | Mobile Device Management | Mobile Workers | Remote Access Software | Remote Offices | Remote Users | Smart Phones | Social Networking | Unified Messaging | Unified Messaging Systems | Videoconferences

WHITE PAPER - Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction.
Posted: February 9, 2012 | Published: February 9, 2012


Topics:  Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software | Remote Access Software | Remote Support Services | Remote Users | Smart Phones

WHITE PAPER - Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.
Posted: February 9, 2012 | Published: February 9, 2012


Topics:  Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software | Help Desks | Remote Access Protocols | Remote Access Software | Remote Support Services | Remote Users | Smart Phones

WHITE PAPER - Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
Posted: February 8, 2012 | Published: February 8, 2012


Topics:  Help Desks | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Remote Access Software | Smart Phones | Tablet PC

SOFTWARE DOWNLOAD - Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
Posted: February 3, 2012 | Premiered: February 3, 2012


Topics:  Collaboration | Disaster Recovery | Network Management | Network Performance | Remote Access Software | Remote Offices | SharePoint | Videoconferences | VoIP | WAN

WHITE PAPER - Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
Posted: February 1, 2012 | Published: February 1, 2012


Topics:  CRM | Customer Retention | Customer Satisfaction | Customer Service | Customer Support Software | Help Desk Software | Help Desks | Mobile Device Management | Remote Access Software | Smart Phones | Tablet PC

CASE STUDY - Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.
Posted: January 24, 2012 | Published: January 24, 2012


Topics:  Backups | CAD/CAM Industry | Collaboration | Data Governance | Data Management | Data Migration | Data Security | Remote Access Software | Remote Backups | Remote Users

CASE STUDY - Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs.
Posted: January 24, 2012 | Published: January 24, 2012


Topics:  Customer Retention | Customer Satisfaction | Customer Service | Network Management | Network Security | Networking | Remote Access Hardware | Remote Access Security | Remote Access Software | Remote Support Services | Security

CASE STUDY - Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery.
Posted: January 20, 2012 | Published: January 20, 2012


Topics:  CRM | Customer Retention | Customer Service | Customer Service Best Practices | Customer Support Software | Remote Access Software | Remote Computing | Remote Users | Security | Smart Phones

WHITE PAPER - Read this white paper to learn about a new comprehensive virtualization solution can help you reduce complexity in the data center, reduce acquisition costs, and enhance end-user experiences.
Posted: December 28, 2011 | Published: December 23, 2011


Topics:  Desktop Management | Desktop Virtualization | Mobile Device Management | Remote Access Hardware | Remote Access Software | Remote Computing | Virtual Desktop Infrastructure

CASE STUDY - Access this case study to learn how Codetalker Technologies used a mobile application for BlackBerry® smartphones to gain remote access to a database lookup of on-duty interpreters for a specified language and initiate calls between the user and interpreter for live translation services.
Posted: December 7, 2011 | Published: September 16, 2011


Topics:  Databases | Mobile Device Management | Remote Access Software | Smart Phones | Wireless Application Development | Wireless Computing

WHITE PAPER - This white paper outlines the driving forces behind businesses establishing corporate application stores, the benefits of such an approach, and what to seek in a solution that supports this strategy.
Posted: November 4, 2011 | Published: November 4, 2011


Topics:  Mobile Device Management | Mobile Device Management Software | Mobile Workers | Remote Access Security | Remote Access Software | Remote Computing | Remote Office Connectivity | Remote Users | Wireless Computing | Wireless Networks | Wireless Security | Wireless Telephones

WHITE PAPER - This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated.
Posted: October 7, 2011 | Published: September 30, 2011


Topics:  Data Management | Data Management Software | Mobile Device Management | Remote Access Hardware | Remote Access Software | Small Businesses

CASE STUDY - Access this case study to learn how an accounting firm used BlackBerry® smartphones to meet their needs for almost immediate communications, collaboration, document access and security.
Posted: September 16, 2011 | Published: September 16, 2011


Topics:  Collaboration | Email | Mobile Device Management | Remote Access Software | Smart Phones | Wireless Computing | Wireless Security

WHITE PAPER - This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
Posted: January 27, 2011 | Published: January 27, 2011


Topics:  Cloud Computing | IT Industry | IT Infrastructure | IT Management | Microsoft SQL Server 2008 R2 | Remote Access Hardware | Remote Access Software | Remote Computing | Windows Server 2008 R2