WHITE PAPER - Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
Posted: March 31, 2009 | Published: October 19, 2010


Topics:  Backups | Database Management | Enterprise Applications Software | ERP Software | Manufacturing Industry | Manufacturing Software | ROI | Shop Floor Control | Software as a Service | Software Selection | Supply Chain Management | TCO

WHITE PAPER - Changing or consolidating job schedulers may seem daunting. However, the benefits of switching to enterprise workload automation outweigh the risks. Read how BMC can help realize goals like reduced cost, top-down visibility, improved SLAs, and a single enterprise view across all platforms.
Posted: October 20, 2011 | Published: October 20, 2011


Topics:  Enterprise Applications Software | Enterprise Computing | Enterprise Systems | IT Management | Systems Management | Systems Management Software | Workload Automation

WHITE PAPER - In this white paper, uncover the three most important things you should know about service-oriented architecture (SOA) in order to be sure you are getting the most efficient and effective performance out of your enterprise application architecture.
Posted: January 18, 2012 | Published: January 18, 2012


Topics:  Application Integration | Architectures | Enterprise Applications Software | Enterprise Architectures | Enterprise Systems | ERP | ERP Software | Manufacturing Execution Systems | Manufacturing Industry | Manufacturing Industry Organizations | Manufacturing Systems | SOA

WHITE PAPER - In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.
Posted: January 6, 2012 | Published: January 5, 2012


Topics:  Change Management | Configuration Management | Software | Software Configuration Management | Software Development Methodologies | Software Development Tools

WHITE PAPER - Access this brief white paper now to learn how to implement electronic signatures into your sales department for speedier closes.
Posted: January 18, 2012 | Published: January 16, 2012


Topics:  CRM | CRM Software | Electronic Signatures | Sales | Sales and Marketing Software | Sales Order Management | Sales Orders | Sales Representatives

WHITE PAPER - Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.
Posted: September 9, 2009 | Published: December 19, 2008


Topics:  Application Development | Application Life-Cycle Management | Application Performance Management | Applications Management | Applications Software | Grid Computing | Utility Computing

WHITE PAPER - Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.
Posted: December 19, 2011 | Published: December 19, 2011


Topics:  CRM | CRM Analytics Software | CRM Software | Customer Data Integration | Customer Retention | Customer Service | Marketing | Sales | Sales and Marketing Software

WHITE PAPER - Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
Posted: March 24, 2011 | Published: March 24, 2011


Topics:  Collaboration | CRM Software | Customer Service | Enterprise | Mobile CRM | ROI | Sales | SAP (Product)

ANALYST BRIEF - In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).
Posted: November 17, 2011 | Published: March 31, 2011


Topics:  B2B | B2C | Cloud Computing | Cloud CRM | CRM | CRM Analytics | CRM Software | eCommerce | eCommerce Services | eCommerce Software | Manufacturing Software | Web 2.0

WHITE PAPER - Nucleus analyzed existing Force.com application deployments and found an average of 4.9 times faster development.  End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.
Posted: October 21, 2011 | Published: February 18, 2011


Topics:  Software | Software Development Methodologies | Software Development Tools | Web Applications Architectures | Web Applications Management | Web Applications Software

EGUIDE - This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.
Posted: February 8, 2012 | Published: February 7, 2012


Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Management | Contact Center Software | CRM | CRM Software | Customer Loyalty | Customer Retention | Customer Satisfaction

WHITE PAPER - View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration. 
Posted: March 11, 2011 | Published: July 1, 2008


Topics:  Application Development | Application Development and Integration Services | Cluster Management | Enterprise Applications Software | Oracle (Product) | Server Management

CASE STUDY - Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Posted: November 8, 2010 | Published: November 8, 2010


Topics:  Contract Management | Contract Management Software | CRM | CRM Best Practices | CRM Software | Customer Data Management | Customer Data Management Software | Customer Loyalty | Customer Satisfaction | Customer Service

ANALYST REPORT - This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results.
Posted: September 2, 2010 | Published: September 2, 2010


Topics:  CRM | CRM Services | CRM Software | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Marketing | SAP (Product)

WHITE PAPER - If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding.
Posted: February 6, 2012 | Published: February 6, 2012


Topics:  CRM | CRM Software | Customer Satisfaction | Customer Service | Web 2.0