CASE STUDY - Learn why six leading software companies are now embedding BIRT into their product for highly customizable, visually rich data analysis and reporting rather than choosing to develop tools of their own.
Posted: January 16, 2012 | Published: January 13, 2012


Topics:  Application Development | Business Intelligence | Data Analytics | Data Management | Data Mining | Open Source BI

WHITE PAPER - A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: December 21, 2009 | Published: January 1, 2008


Topics:  Business Management | Business Models | Business Process Management | Business Process Modeling | Business Processes | Oracle (Product) | Productivity | SOA

ANALYST REPORT - Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study.
Posted: January 17, 2012 | Published: January 16, 2012


Topics:  Business Intelligence | Business Metrics | Data Analytics | Data Management | Data Modeling | Open Source BI

WHITE PAPER - Read this white paper to learn how to minize costs when implmenting a mobile workforce management system.
Posted: January 23, 2012 | Published: January 23, 2012


Topics:  Business Performance Management | Business Process Automation | Business Process Management | Workforce Management Software | Workforce Planning

WHITE PAPER - This paper details five reasons there is a shift to data discovery tools for business intelligence (BI) tool kits.
Posted: February 1, 2012 | Published: February 1, 2012


Topics:  Business Intelligence | Data Analytics | Data Management | Data Mining | Databases

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WHITE PAPER - This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
Posted: September 28, 2009 | Published: September 28, 2009


Topics:  Business Continuity Planning | Business Intelligence | Business Management | Business Performance Management | CEOs | CFOs | CIOs | Cost Benefit Analysis | Decision Support Systems | ROI | Strategic Planning

WHITE PAPER - Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.
Posted: December 28, 2011 | Published: December 28, 2011


Topics:  Business Intelligence | CRM | CRM Analytics Software | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service

IT BRIEFING - This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
Posted: December 1, 2011 | Published: December 1, 2011


Topics:  Budgeting | Business Development | Business of Information Technology | Business Processes | CIOs | Cloud Archive | Cloud Backup | Cloud Computing | Cloud CRM | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Strategy | ROI

WHITE PAPER - In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.
Posted: June 5, 2009 | Published: May 1, 2008


Topics:  Balance Sheets | Business Intelligence | CFOs | Financial Industry Organizations | Financial Management | Financial Metrics | Financial Reporting | Financial Services | Financial Services Industry | Financial Systems | Risk Assessment | Risk Management | SAP (Product) | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance

ANALYST REPORT - This report explores how best-in-class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Business Intelligence | CRM | Customer Data Management | Dashboards | Data Analytics | Data Mining

EBOOK - This eBook is written for IT and BI professionals as well as business executives involved in BI decisions. It introduces BI and analytics for midmarket organizations plus practical advice on how to get started on deploying a BI system, from building a business case to evaluating BI technology.
Posted: May 24, 2011 | Published: May 24, 2011


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Data Analytics | Data Warehouses | Database Management | SaaS business intelligence | SMBs

VIDEO - Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: April 5, 2010 | Premiered: April 5, 2010


Topics:  Business Intelligence | CRM | CRM Best Practices | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Self-Service | Customer Service | Social Networking | Web 2.0

WHITE PAPER - This white paper addresses HR challenges and metrics solutions for improving operations.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Business Performance Management | Business Processes | Human Resources Management | Human Resources Software | Metrics

WHITE PAPER - Just as the U.S. space program could not have put a man on the moon using conventional aviation technology, IT leaders and business executives cannot use yesterday’s approaches to realize tomorrow’s objectives.
Posted: October 21, 2011 | Published: February 25, 2011


Topics:  Business Management | Business Performance Management | Business Performance Management Software