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	Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: August 8, 2008 \| Published: January 1, 2007 Topics: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

	Retail Website Performance- Consumer Reaction to a Poor Online Shopping Experience sponsored by Akamai Technologies WHITE PAPER - Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations. Posted: March 7, 2008 \| Published: June 1, 2006 Topics: Broadband \| Consumers \| eCommerce Services \| Internet \| Online Shopping \| Shopping Cart Software

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