WHITE PAPER - Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: April 25, 2012 | Published: April 24, 2012


Topics:  Channel Management | Customer Service | Customer Service Best Practices | Help Desk Management | Help Desk Management Services | Help Desks | Network Operations Centers

CASE STUDY - Instrumentation Laboratory's objective was to expand network resources to accommodate double-digit business growth, acquisitions, facilities expansion, and rapid new product development and introductions across multiple locations— without increasing network management staff. Learn how HP Networking helped meet this objective.
Posted: October 28, 2011 | Published: October 28, 2011


Topics:  Data Center Management | Data Center Networking | Network Management | Network Management Services | Network Operations Centers | Networking | Networking Hardware