WHITE PAPER - Experts have been predicting an explosion in the mobile workforce trend for years, to learn more about this trend Citrix Online and the Work Design Collaborative joined forces to conduct a survey about trends in flexible work policies and technology.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Business Processes | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Productivity | Videoconferencing Systems

WHITE PAPER - This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
Posted: November 4, 2008 | Published: September 19, 2008


Topics:  Collaboration | Mobile CRM | Mobile Device Management | Productivity | Sales Contact Management Software | Sales Force Automation | Sales Representatives

WHITE PAPER - Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Office Connectivity | Remote Users | Telephones

WHITE PAPER - The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management Software | Mobile Workers | Sales Force Automation | Wireless Telephones

WHITE PAPER - The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Bluetooth | Laptop Computers | Mobile CRM | Mobile Device Management | Mobile Workers

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | CRM Best Practices | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Representatives | Social Networking

WHITE PAPER - In this Expert E-Guide, we arm those responsible for managing smart phones and PDAs with strategies that can and should be applied now to reduce risk, contain cost, and increase productivity.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Business Intelligence Software | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Productivity | Security | Smart Phones

WHITE PAPER - This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Enterprise | ERP | Instant Messaging | Mobile CRM | Mobile Device Management | Mobile Workers | Wireless Networks

WHITE PAPER - A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Call Center Services | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Records Management | ROI | Sales | Smart Phones

WHITE PAPER - This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM Software | Databases | Internet | LAN | Laptop Computers | Mobile CRM | Mobile Workers | WAN

WHITE PAPER - Laptops are an essential tool for many mobile workers, but they can also pose a significant security threat for organizations due to the confidential information often housed on them. Citrix Online recently conducted a comprehensive survey on the s...
Posted: July 3, 2008 | Published: July 1, 2008


Topics:  Authentication | Data Security | Malware | Mobile CRM | Remote Access Security | Virus Protection

DATA SHEET - Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications.
Posted: June 27, 2008 | Published: September 1, 2007


Topics:  Mobile CRM | VPN | Wireless Computing | Wireless Networks | Wireless Systems

WHITE PAPER - This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
Posted: May 20, 2008 | Published: January 1, 2007


Topics:  Customer Service | Customer Support | Hardware | Mobile CRM | Mobile Device Management | Mobile Workers | Quality of Service | ROI | Web Self-Service

WHITE PAPER - By combining broadband speed with the greatest coverage and best-in-class security, Sprint EV-DO Revision A delivers on the promise of true mobility.
Posted: May 2, 2008 | Published: May 2, 2008


Topics:  Broadband | Data Mobility | Mobile CRM | Mobile Device Management | Mobile Workers | Networking | Wireless Services

PRODUCT LITERATURE - Read this to see how Nextel Direct Connect gives your business the productivity and flexibility it needs to ensure that everything happens when it should - now.
Posted: May 2, 2008 | Published: May 1, 2008


Topics:  Communications Systems | Mobile CRM | Mobile Device Management | Mobile Devices | Mobile Workers | Telecommunications Services | Wireless Internet