ANALYST REPORT - This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.
Posted: May 17, 2012 | Published: January 2, 2012


Topics:  Marketing | Mobile CRM | Web 2.0 | Web Content Accessibility | Web Content Management

VIDEO - This video examines how SAP leveraged mobile technology to foster a more productive, enabled workforce and drive performance across departments.
Posted: May 14, 2012 | Premiered: May 14, 2012


Topics:  IT Management | Mobile CRM | Mobile Device Management | Mobile Workers | Sales Force Automation | SAP (Product) | Smart Phones | Tablet PC

EGUIDE - This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
Posted: May 10, 2012 | Published: May 10, 2012


Topics:  CRM | CRM Software | Customer Service | Mobile CRM | Mobile Device Management | Smart Phones | Tablet PC

EGUIDE - This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.
Posted: May 9, 2012 | Published: May 9, 2012


Topics:  CRM | CRM Best Practices | CRM Software | Mobile CRM | Sales | Sales and Marketing Software | Sales Force Automation | Sales Representatives | Tablet PC

EGUIDE - Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.
Posted: May 9, 2012 | Published: May 7, 2012


Topics:  CRM | ERP | Mobile CRM | Mobile Payments | Order Management Systems | Product Life Cycles | Sales Information Systems | Sales Order Management | SAP (Product) | Supply Chain Integration | Supply Chain Intelligence

ANALYST REPORT - Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
Posted: May 1, 2012 | Published: May 1, 2012


Topics:  Business Intelligence | Cloud Computing | CRM | CRM Software | Mobile CRM | SQL Server

VIRTUAL SEMINAR - This virtual guide delves into the tools and practices you need to deal with today's social customer.
Posted: April 30, 2012 | Premiered: April 30, 2012


Topics:  CRM | Mobile CRM | Sales | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives | Social Networking

WHITE PAPER - Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.
Posted: April 26, 2012 | Published: June 30, 2011


Topics:  CRM | CRM Best Practices | CRM Software | Mobile CRM | Online Shopping | Retail Channels | SAP (Product) | Social Computing

WEBCAST - This webcast discusses global mobility and how to work effectively with global cultural differences.
Posted: April 26, 2012 | Premiered: April 26, 2012


Topics:  Global Economy | Globalization | Mobile CRM | Web 2.0

VIDEO - Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.
Posted: April 23, 2012 | Premiered: April 23, 2012


Topics:  Cloud CRM | Collaborative Applications Software | CRM | CRM Hosting | CRM Software | Mobile CRM | SAP (Product) | Social Computing | Software as a Service

WHITE PAPER - This brief resource provides tips for deploying mobility in the workplace.
Posted: April 18, 2012 | Published: April 18, 2012


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Smart Phones | Tablet PC | Training and Educational Services | Web 2.0

WHITE PAPER - In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
Posted: March 29, 2012 | Published: March 29, 2012


Topics:  CRM | CRM Best Practices | Customer Interaction Services | Customer Satisfaction | Mobile CRM | Online Marketing | Social Networking | Web 2.0

WHITE PAPER - Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
Posted: March 28, 2012 | Published: February 14, 2011


Topics:  Business Process Management | CRM | CRM Best Practices | CRM Software | Financial Services Industry | Insurance Industry | Mobile CRM | Software as a Service

VIDEO - View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
Posted: March 27, 2012 | Premiered: March 27, 2012


Topics:  Business Process Management | CRM | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Workers | SAP (Product) | Supply Chain Management

VIDEO - View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.
Posted: March 27, 2012 | Premiered: March 27, 2012


Topics:  CRM | CRM Services | CRM Software | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Workers | SAP (Product)