CASE STUDY - This case study explores how one small financial organization was able to significantly reduce operating costs by partnering with with an outsourced, secure email archiving specialist.
Posted: January 20, 2012 | Published: January 20, 2012


Topics:  Compliance (Finance) | Compliance Software | Email | Email Archiving | Email Security | Email Threats | Messaging Security | Messaging Software | Regulations | Regulatory Compliance | Security | Security Infrastructure | Security Software | Security Threats | Software as a Service

WHITE PAPER - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of USA.NET's SaaS Secure Messaging solution on their organizations.
Posted: January 20, 2012 | Published: January 20, 2012


Topics:  Cloud Computing | Cloud Security | Email | Email Archiving | Email Security | Email Security Software | Email Threats | Messaging Security | Messaging Software | Security | Security Management | Security Software | Security Threats | Software as a Service

WHITE PAPER - Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
Posted: January 20, 2012 | Published: January 18, 2012


Topics:  Call Center Management | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | CRM | CRM Best Practices | Customer Satisfaction | Customer Service | Messaging Software | Social Networking | Web 2.0

RESOURCE - Gregor Hohpe and Bobby Woolf documented their combined experience in the integration space and created the book "Enterprise Integration Patterns" (EIP), which has since been adopted as the standard for describing messaging solutions. Check out this deck of flashcards to find definitions of integration design patterns based on EIP.
Posted: December 8, 2011 | Published: December 8, 2011


Topics:  Apache | Application Integration | Enterprise Application Integration Middleware | ESB | File Transfer Protocols | Integrated Development Environments | Messaging Middleware | Messaging Protocols | Messaging Software | Open Source | Open Source Software

WHITE PAPER - As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises.
Posted: December 8, 2011 | Published: July 31, 2011


Topics:  Apache | Application Integration | Data Integration | ESB | Messaging Middleware | Messaging Software | Open Source | Open Source Software | Retail Trade Industry | SOA | SOAP

WEBCAST - Forrester Research's 2011 Q2 Wave Report named FuseSource's enterprise service bus (ESB) offering Active MQ as its highest ranked open source ESB solution and placed it in the "Leader" category along with large, established vendors. View this webcast to get an overview and product demo of Active MQ.
Posted: December 1, 2011 | Premiered: November 30, 2011


Topics:  Apache | Application Integration | Data Integration | ESB | High Availability | Messaging Middleware | Messaging Software | Open Source Software | Routing | SOA

WEBCAST - Dynamic routing architecture (DRA) provides functionality over and above that of clustering architecture that optimizes communications in many distributed application topologies. Watch this webcast to discover how DRA provides the unmatched high-availability and administrative transparency and efficiency you need.
Posted: November 22, 2011 | Premiered: November 11, 2011


Topics:  Application Integration | Cluster Management | Cluster Software | Messaging Middleware | Messaging Protocols | Messaging Software | Routing | Routing Protocols | SOA | WAN

CASE STUDY - Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.
Posted: September 16, 2011 | Published: September 16, 2011


Topics:  Communications Systems | Messaging Software | Mobile Device Management | Smart Phones | Unified Messaging Systems | Voice Communications Software | Wireless Computing

CASE STUDY - UT Dallas’ Center for Children and Families has been conducting a study on adolescents’ social networks and their impact on development. To assist in data collection, the team chose BlackBerry® hosted solution from Ceryx based on its ability to provide a controlled environment for their research.
Posted: September 16, 2011 | Published: September 16, 2011


Topics:  Hosting Services | Messaging Software | Mobile Device Management | Smart Phones | Wireless Computing | Wireless Security

WHITE PAPER - Microsoft Exchange has a dominant presence in large enterprises for a reason—and reasons why it’s popular in smaller organizations, too. However, as more SMBs face email server upgrades and growing smartphone management and communications demands, many are reconsidering their options.
Posted: September 15, 2011 | Published: September 15, 2011


Topics:  Communications Systems | Email | Email Archiving | Email Management | Messaging Software | Mobile Device Management | Smart Phones

WHITE PAPER - As BlackBerry smartphones continue to proliferate beyond the corporate enterprise, Research In Motion has introduced two new server options for businesses. This paper discusses each server option and how to chose the one that is right for your organization.
Posted: September 15, 2011 | Published: September 15, 2011


Topics:  Messaging Software | Mobile Device Management | Security Management | Server Management | Smart Phones | Wireless Computing | Wireless Security

WHITE PAPER - Content provided by Google. In this Forrester Research report, examine an in-depth cost analysis of your peers’ implementations of Google Apps to determine the total economic impact of adopting cloud collaboration services. Review real-world results and calculations covering the ROI of this move.
Posted: July 15, 2011 | Published: January 19, 2011


Topics:  Cloud Computing | Collaborative Applications Software | Email | Email Archiving | Email Management | Google App Engine | Messaging Security | Messaging Software | ROI

WHITE PAPER - Content provided by Google. When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform. In this E-Book, we take a look at several companies that have migrated to Google Apps.
Posted: July 6, 2010 | Published: July 6, 2010


Topics:  CIOs | Cloud Computing | Collaboration | Domino | Email Security | Email Software | Google App Engine | Lotus Notes | Messaging Software

WHITE PAPER - This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.
Posted: May 1, 2010 | Published: April 29, 2010


Topics:  Email Server Software | Fax Software | Instant Messaging | Messaging Middleware | Messaging Software | Microsoft Exchange | Productivity | Server Hardware | Small Businesses | SMBs | Storage Hardware

WHITE PAPER - In the early days of the beta version of what became known as Exchange 2007, the internet was littered with rumors and speculation about the demise of Exchange Public Folders. In this white paper we will examine Exchange Public Folders and consider where they fit in our plans for a messaging infrastructure.
Posted: March 17, 2010 | Published: March 17, 2010


Topics:  Collaborative Applications Software | Email Management | Email Security | Email Server Software | Messaging Software | Microsoft Exchange | Microsoft Office | Microsoft Outlook