PODCAST - Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.
Posted: January 30, 2012 | Premiered: January 30, 2012


Topics:  CRM | Customer Data Management | Customer Service | Infrastructure Management | Infrastructure Services

ESSENTIAL GUIDE - Download the Open Group Service Integration Maturity Model (OSIMM).
Posted: January 17, 2012 | Published: January 17, 2012


Topics:  Architectures | Infrastructure Management | Infrastructure Services | SOA | SOA Governance | Web Services | Web Services Architecture

WHITE PAPER - The cloud is meant to be easy. So why do so many vendors offer do-it-yourself style hosting solutions with support and architecture completely unsuited to the complexities of an SAP environment? Read this paper to discover an alternative that delivers the services and support necessary to simplify your move to the cloud.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Cloud Computing | Data Center Infrastructure Efficiency | Hosting Services | Hybrid clouds | Infrastructure as a Service (IaaS) | Infrastructure Services | Private Cloud | Public Cloud | SAP (Product)

WHITE PAPER - Read this paper to learn how cloud computing is set to transform the way organizations running SAP do business by delivering on innovation, agility and cost effective infrastructure.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Cloud Computing | Cloud Management | Cloud Storage Services | Hosting Services | Infrastructure as a Service (IaaS) | Infrastructure Services | SAP (Product)

WHITE PAPER - This brief white paper introduces a simplified and flexible infrastructure solution designed to meet both today's  and tomorrow's virtual requirements. Utilizing end-to-end virtualization and centralized management from a single console, this technology can start transforming your data center and IT efficiency right out of the box.
Posted: January 10, 2012 | Published: January 10, 2012


Topics:  Backup for Virtualized Servers | Backups | Cloud Computing | Cloud Management | Cloud Security | Cloud Storage | Data Center Consolidation | Data Center Infrastructure Efficiency | Data Center Management | Infrastructure as a Service (IaaS) | Infrastructure Services | Virtual Machine Backups | Virtualization Security

WHITE PAPER - Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
Posted: January 3, 2012 | Published: December 1, 2011


Topics:  Converged Networks | Data Center Consolidation | Data Center Design | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Infrastructure Management | Infrastructure Services

VIDEO - Review a portfolio of videos about IBM's cloud strategy and approach. 
Posted: November 15, 2011 | Premiered: November 15, 2011


Topics:  Cloud Computing | Cloud Management | Data Center Infrastructure Efficiency | Infrastructure Management | Infrastructure Services | IT Infrastructure | Risk Management

WHITE PAPER - The term “managed hosting” describes the provision of a ready to use IT stack including hardware and infrastructure software for thedeployment of applications.
Posted: October 21, 2011 | Published: September 16, 2010


Topics:  Host Management | Hosting Services | Infrastructure Management | Infrastructure Services

WHITE PAPER - Managed print services (MPS) offer organisations the opportunity to control costs, reduce the complexity of managing a heterogeneous infrastructure and improve business processes.
Posted: October 21, 2011 | Published: October 11, 2010


Topics:  Cost Benefit Analysis | Infrastructure Management | Infrastructure Services

VIDEO - To embrace the new instant-on, mobile, interconnected business world, IT organizations need to transform their infrastructure and data centers to support agility. This video series features 10 expert tips for planning your IT transformation. Check out this brief video for tips 7-5.
Posted: October 12, 2011 | Premiered: October 11, 2011


Topics:  Application Infrastructure | Data Center Infrastructure Efficiency | Data Center Management | Infrastructure Management | Infrastructure Services | IT Infrastructure | IT Management

CASE STUDY - Telecommunications industry IT professionals increasingly are adopting converged infrastructure solutions to reduce operating costs, streamline complexity, improve responsiveness and make network management more logical and efficient.
Posted: June 1, 2011 | Published: June 1, 2011


Topics:  Blade Servers | Converged Networks | Data Center Infrastructure Efficiency | Data Center Management | Infrastructure Management | Infrastructure Services | Telecommunications Industry

WHITE PAPER - Find out how your business can have a better and more efficient identity management system in this white paper.
Posted: April 14, 2011 | Published: April 13, 2011


Topics:  Access Control | Authorization | Directory Services | Identity Management | Infrastructure Services | LDAP | SSO

WHITE PAPER - Strategies to secure enterprise email ultimately lead to the selection and deployment of a specific approach to email security: on premise, cloud-based, or hybrid. These choices are critical success factors in realizing the business benefits of enhanced security, sustained compliance, and lower-cost operations. Read this white paper to learn more.
Posted: November 17, 2010 | Published: November 17, 2011


Topics:  Cloud Computing | Data Loss Prevention (DLP) | Email Management | Email Security | Email Threats | Hybrid clouds | Infrastructure Management | Infrastructure Services | Platform as a service | ROI

WHITE PAPER - This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
Posted: November 17, 2010 | Published: November 17, 2011


Topics:  Application Outsourcing | Business Service Management | Cloud Computing | Infrastructure Management | Infrastructure Services | IT Infrastructure | IT Management | IT Systems | Platform as a service | Software as a Service

WHITE PAPER - This paper examines the different types of cloud services available, the potential benefits of private clouds for SMBs, specific solutions for companies building private clouds and much more!
Posted: October 12, 2010 | Published: October 12, 2010


Topics:  Cloud Computing | Infrastructure Management | Infrastructure Services | Platform as a service | Private cloud computing | SMBs | Software as a Service | Storage Resource Management | VMware