WHITE PAPER - This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center.
Posted: February 10, 2012 | Published: February 10, 2012


Topics:  Data Center Management | Data Centers | IT Management | IT Management Services | Software Configuration Management | Software Maintenance

WHITE PAPER - Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.
Posted: January 13, 2012 | Published: January 13, 2012


Topics:  Data Center Design | Data Center Management | Data Centers | IT Management | IT Management Services | Systems Management

ANALYST BRIEF - This resource presents a newer and better way to monitor and manage application environments with leading-edge automation.
Posted: January 11, 2012 | Published: January 11, 2012


Topics:  Application Infrastructure | Applications Management | Applications Management Services | Downtime | IT Management | IT Management Services | IT Service Management

WHITE PAPER - This essential resource presents best practices for monitoring end user experience in virtual desktop infrastructure (VDI) environments. Discover the three primary components that can dynamically impact how end users experience the IT services they consume in real-time and learn more about user-centric proactive IT management.
Posted: January 11, 2012 | Published: January 11, 2012


Topics:  Desktop Management | Desktop Virtualization | Desktop Virtualization Software | IT Management | IT Management Services | Virtual Desktop Infrastructure | Virtual Machine

WHITE PAPER - This resource explores a secure-by-design IT strategy based on desktop virtualization to regain control over data and applications. Inside, dscover the benefits of desktop virtualization for security, and more.
Posted: January 10, 2012 | Published: January 10, 2012


Topics:  Desktop Management | Desktop Virtualization | Desktop Virtualization Software | IT Management | IT Management Services | Security | Security Management

WHITE PAPER - This resource presents key questions every IT pro should ask before employing converged infrastructure solutions in their IT environment.
Posted: January 10, 2012 | Published: January 10, 2012


Topics:  Data Center Infrastructure Efficiency | Data Center Management | IT Management | IT Management Services | Server Hardware | Server Management | Server Virtualization

WHITE PAPER - This paper details a five step process for building winning sales proposals, to help you increase your proposal success rate and maximize business profits.
Posted: January 6, 2012 | Published: January 6, 2012


Topics:  IT Management | IT Management Services | Marketing | Sales | Sales Force Automation

WHITE PAPER - This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more.
Posted: January 6, 2012 | Published: January 6, 2012


Topics:  IT Management | IT Management Services | Outsourcing | Professional Services Automation Software | Professional Services Industries

WEBCAST - Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: January 5, 2012 | Premiered: September 22, 2011


Topics:  Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services

WHITE PAPER - Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.
Posted: January 5, 2012 | Published: January 5, 2012


Topics:  IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services | Server Management | Server Software | Service Level Management

WEBCAST - Today's IT teams are tasked with solving business critical availability issues and maximizing flexibility to meet their company's global demands in real-time. This resource presents how you can successfully handle these challenges by turning to a business service management approach to manage IT from the perspective of the business.
Posted: November 22, 2011 | Premiered: November 22, 2011


Topics:  Business Intelligence | Business Management | Business Process Management | Business Service Management | Data Center Management | IT Management | IT Management Services

WEBCAST - Watch this 30 minute demo to see how HP Operations Manager reduces complexity and helps you use a common approach for both physical and virtual infrastructure, identify root-cause IT problems and eliminate duplication of effort. Understand the impact of IT issues on your business services and applications.
Posted: October 25, 2011 | Premiered: October 25, 2011


Topics:  Application Development | Applications Management | Business Management | IT Management | IT Management Services | Systems Management | Systems Management Services

ANALYST BRIEF - This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: October 24, 2011 | Published: January 24, 2011


Topics:  IT Best Practices | IT Departments | IT Infrastructure | IT Management | IT Management Services | IT Managers | IT Services | IT Workforce

WHITE PAPER - Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage, and the need to meet ever more stringent compliance benchmarks.
Posted: October 24, 2011 | Published: January 25, 2011


Topics:  IT Management | IT Management Services | Security | Security Best Practices

WHITE PAPER - The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.
Posted: October 24, 2011 | Published: January 26, 2011


Topics:  IT Management | IT Management Services