WHITE PAPER - As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Analytic Applications Software | Business Management | Customer Data Management | Customer Service | Dashboards | IVR | VoIP

WHITE PAPER - This document outlines the key management challenges that must be overcome as the use of virtualization continues to increase in production enterprise environments.
Posted: November 17, 2008 | Published: November 14, 2008


Topics:  Dashboards | Desktop Management | Enterprise Systems | IT Infrastructure | IT Managers | Server Virtualization | VMware

CASE STUDY - Using the VKernel Capacity Bottleneck Analyzer, HOVENSA is able to continuously monitor shared CPU, memory, and storage usage to properly allocate the required resources among all of its deployed virtual machines.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Capacity Planning | Dashboards | Databases | Enterprise Resource Management | Memory | Server Virtualization | SQL | Storage Management | VMware

SOFTWARE LISTING - Expert Executive Office is a comprehensive suite of industry-standard performance management and business intelligence solutions used by more than 80 professional services firms around the world.
Posted: November 14, 2008 | Published: January 1, 2008


Topics:  Business Intelligence | Business Law | Compliance Audits | Computer Law | Contract Law | Corporate Governance | Dashboards | Federal Law | Intellectual Property Law | International Law | Legal Applications Software | Legal Compliance Software | Legal Services Industry | Market Research | Operations | Performance Management | Product Liability Law | Tax Law

BOOK - This report articulates feedback from 220 organizations, the findings demonstrate how top performing organizations leverage more than demographics for segmentation and deliver demonstrably higher performance as a result.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  CRM | Dashboards | Databases | Email Marketing | Enterprise | Web Analytics

WHITE PAPER - Read this whitepaper to understand what file integrity monitoring really means and why simple detection of change is not enough to get compliant for PCI DSS and why it is so important to achieve and maintain that compliance.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Intelligence | Compliance (Finance) | Dashboards | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Sales | Security Infrastructure

PRODUCT REVIEW - LogRhythm is a cross-platform log management program that provides a multitude of functions to manage audit files and IT security management processes.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Dashboards | Data Centers | IT Infrastructure | Security | Security Management | SNMP

WHITE PAPER - TIBCO users may wish to expand IT monitoring and management beyond their TIBCO infrastructure.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Application Performance Management | Dashboards | Databases | Enterprise | SAP (Product) | SOA | Software

WHITE PAPER - This whitepaper covers the challenges that organizations face in providing solutions for 360° visibility, requirements for a solution, recommended architectures and best practices which have been gathered from many enterprises addressing t...
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Application Performance Management | Dashboards | Databases | Enterprise | IT Infrastructure | TCO

WHITE PAPER - To address the challenges of improving performance and driving competitive advantage, BI solutions require multiple capabilities to address a variety of needs and issues.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Application Deployment | Business Intelligence | Business Performance Management Software | Customer Service | Dashboards | SMBs

WHITE PAPER - Read how with the introduction of SAP NetWeaver XI/SAP NetWeaver PI, SAP has brought internal (EAI) and external (B2B/EDI) integration and collaboration into its core functionality.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  B2B | Dashboards | EDI | ERP | NetWeaver | ROI | SAP (Product) | XML

WHITE PAPER - Read this whitepaper to understand cyber crime offenses and look at cloud service architecture. It examines what cloud service is, its benefits, and how to connect a cloud to create a hybrid web gateway.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Cybersecurity | Dashboards | Databases | Enterprise | Internet | Malware | VPN | Web Application Security

WHITE PAPER - This document is based on an EMC Corporation/TechTarget Webcast entitled "The Benefits of File Virtualization."
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Dashboards | Data Management | File Server Software | NAS | ROI | Server Virtualization | SOA

WEBCAST - This webcast will answer your questions pertaining to savings from energy reductions and process efficiencies.
Posted: October 20, 2008 | Premiered: October 17, 2008


Topics:  Dashboards | Data Center Management | Data Centers | Environmental Compliance | Environmental Industry | Environmental Law | ERP | SOA | Supply Chain Management

WHITE PAPER - This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits.
Posted: October 17, 2008 | Published: October 17, 2008


Topics:  Business Intelligence | Customer Satisfaction | Dashboards | Investments | Knowledge Management | Systems Management