IT BRIEFING - There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.
Posted: May 21, 2012 | Published: May 21, 2012


Topics:  Blogs | Collaboration | Communications Systems | Contact Management | Social Computing | Social Networking | Web Services

VIDEO - This short video gives an overview of Alfresco and its place in the ECM industry.
Posted: May 8, 2012 | Premiered: May 5, 2011


Topics:  Contact Management | Contact Management Software | Enterprise Content Management | Enterprise Content Management Software

VIDEO - This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.
Posted: April 24, 2012 | Premiered: April 24, 2012


Topics:  Contact Management | Contact Management Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Data Governance | Data Quality

WEBCAST - This webcast is filled with helpful information on improving your records management strategy and why doing so can be of immense benefit to your business.
Posted: April 4, 2012 | Premiered: April 4, 2012


Topics:  Contact Management | Contact Management Software | Enterprise Content Management | Enterprise Content Management Software | Enterprise Information Management (EIM) | Information Management | Information Management Software

WEBCAST - In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
Posted: March 29, 2012 | Premiered: May 1, 2012


Topics:  Contact Management | Data Analytics | Data Governance | Data Integration | Data Management | Data Mining | Data Quality | Data Security

WHITE PAPER - Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
Posted: November 21, 2011 | Published: November 21, 2011


Topics:  Contact Management | Customer Data Integration | Customer Data Management | Database Management | Database Management Software | Databases

WEBCAST - Watch this webinar to learn why Go Sportn's President, Ned Demond, chose Drupal, OpenPublish and Acquia Managed Cloud for one of his most popular websites, bassmaster.com. Desmond discusses the process of choosing the right platform, provider and distributor and how other enterprises can make the right CMS decisions.
Posted: October 3, 2011 | Premiered: September 28, 2011


Topics:  Cloud Computing | Contact Management | Web Hosting | Web Page Publishing Software | Web Services Architecture | Web Site Design

EBOOK - The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Posted: May 4, 2010 | Published: May 4, 2010


Topics:  Call Center Management | Call Center Software | Call Centers | Cloud Computing | Contact Center Software | Contact Centers | Contact Management | CRM | Software as a Service | TCO | Telephony Systems