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	Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis sponsored by inContact WHITE PAPER - This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. Posted: August 8, 2011 \| Published: August 8, 2011 Topics: Call Center Management \| Call Center Software \| Capital Expenditures \| Cloud CRM \| Contact Center Management \| Contact Center Services \| Contact Center Software \| TCO

	Assessing the True Value of Business Analytics sponsored by IBM WHITE PAPER - Read how Business analytics investments are more important than ever for business competitiveness and profitability and are becoming increasingly essential to maximize a company's return on investment. Posted: August 10, 2010 \| Published: April 29, 2010 Topics: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Capital Expenditures \| Investments \| ROI \| Strategic Planning

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