PODCAST - This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: November 11, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | ROI | Telecommunications Industry | Telecommunications Service Providers | Telephony Services | Telephony Systems

DATA SHEET - The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Networking | Teleconferences | Teleconferencing Services | Teleconferencing Software | Telephony Services | Telephony Systems

WEBCAST - Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Business Intelligence | Communications Software | Communications Systems | Customer Interaction Services | Customer Service | IVR | Productivity | Telephony Services

WEBCAST - SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
Posted: October 29, 2008 | Premiered: October 29, 2008


Topics:  Business Intelligence | Marketing | Sales and Marketing Software | Telephony Services | Voice Communications Software | Voice Quality

VIDEOCAST - This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
Posted: October 23, 2008 | Premiered: October 23, 2008


Topics:  Fixed-mobile Convergence | Mobile Device Management | Telecommunications Management Software | Telecommunications Networks | Telephony Services | Telephony Systems

WHITE PAPER - The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | ERP | Mobile Workers | Model Driven Architecture | Systems Management | Telephony Services | Telephony Systems

PODCAST - IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: September 17, 2008 | Premiered: September 17, 2008


Topics:  Converged Networks | IP Networks | Network Convergence | Telecommunications Systems | Telephony Services | VoIP

WHITE PAPER - The well understood requirements and broad acceptance of emerging industry standards has solidified the viability of COTS middleware, specifically in the telecom industry. Read this paper for more.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Middleware | Telecommunications Industry | Telecommunications Networks | Telecommunications Software | Telecommunications Standards | Telecommunications Systems | Telephony Services | VoIP

WHITE PAPER - This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: September 3, 2008 | Published: August 29, 2008


Topics:  PBX | SIP | Telephony Services | Telephony Systems | Unified Messaging

WHITE PAPER - VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: August 7, 2008 | Published: August 1, 2008


Topics:  DSL | Networking | Small Businesses | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: July 11, 2008 | Published: July 1, 2007


Topics:  Business Intelligence | Call Center Management | Call Center Software | CRM | Customer Data Management | Customer Interaction Services | Customer Satisfaction | Customer Service Best Practices | Ethernet Networks | Quality Control | Telephony Services | VLAN | VoIP

BROCHURE - NetWolves offers several cost-effective voice services, including switched and dedicated outbound, switched and dedicated toll-free inbound, dedicated T1 access loops, calling and debit cards, and conference calling.
Posted: July 26, 2004 | Published: January 1, 2003


Topics:  Telephony Services

PRODUCT OVERVIEW - The Max PVN (Private Voice Network) enables companies to make free calls within their network, plus low-cost long distance calls to any phone in the world.
Posted: June 29, 2004 | Published: July 1, 2004


Topics:  Telephony Services | VoIP