WHITE PAPER - Looking to implement a hybrid management strategy for your cloud, virtualized and physical business services? This white paper discusses the five key capabilities that IT professionals must have in order to effectively operate and manage hybrid environments. In addition, learn about common fatal mistakes and how to avoid making them.
Posted: January 23, 2012 | Published: January 23, 2012


Topics:  Application Infrastructure | Applications Management | Business Service Management | Cloud Computing | Cloud Management | Hybrid clouds | Virtual Desktop Infrastructure

WHITE PAPER - In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
Posted: January 20, 2012 | Published: January 20, 2012


Topics:  Business Intelligence | Business Intelligence Software | Business Process Automation | Business Process Automation Software | Business Service Management | Business Service Management Software | Data Quality | Job Scheduling Software

WHITE PAPER - Access this white paper to learn about service assurance, the modern IT management solution designed to meet the requirements of a cloud-connected enterprise, whether it is leveraging infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), or a combination of the three.
Posted: January 20, 2012 | Published: September 1, 2011


Topics:  Application Performance Management | Application Performance Management Software | Applications Management | Business Service Management | Cloud Computing | Cloud Management | Infrastructure as a Service (IaaS) | IT Management | Platform as a service | Software as a Service

WHITE PAPER - Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
Posted: January 9, 2012 | Published: January 9, 2012


Topics:  Business Management | Business Process Outsourcing | Business Service Management | Data Center Management | Outsourcing

EBOOK - Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories.
Posted: January 3, 2012 | Published: December 28, 2011


Topics:  Application Integration | Business Intelligence | Business Process Automation | Business Process Automation Software | Business Service Management | Data Integration | SOA

WHITE PAPER - This resource explores practical tips on how to avoid common pitfalls in order to ensure a successful Business Service Management (BSM) implementation.
Posted: December 16, 2011 | Published: December 16, 2011


Topics:  Business Management | Business Service Management | Business Service Management Software | IT Asset Management | IT Service Management

WEBCAST - Today's IT teams are tasked with solving business critical availability issues and maximizing flexibility to meet their company's global demands in real-time. This resource presents how you can successfully handle these challenges by turning to a business service management approach to manage IT from the perspective of the business.
Posted: November 22, 2011 | Premiered: November 22, 2011


Topics:  Business Intelligence | Business Management | Business Process Management | Business Service Management | Data Center Management | IT Management | IT Management Services

CASE STUDY - Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel.
Posted: October 25, 2011 | Published: October 25, 2011


Topics:  Business Service Management | Business Service Management Software | Data Center Management | IT Management | Network Management | Systems Management

WHITE PAPER - Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.
Posted: October 21, 2011 | Published: February 4, 2011


Topics:  Business Process Management | Business Service Management | Business Service Management Software | Networking

WHITE PAPER - Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements.
Posted: October 20, 2011 | Published: March 14, 2011


Topics:  Business Management | Business Performance Management | Business Performance Management Software | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Service Management | Business Service Management Software

WHITE PAPER - When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.
Posted: October 20, 2011 | Published: December 29, 2010


Topics:  Business Management | Business Process Management | Business Process Management Software | Business Service Management | Business Service Management Software

WHITE PAPER - IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint.
Posted: October 20, 2011 | Published: January 5, 2011


Topics:  Business Management | Business Process Management | Business Process Management Software | Business Service Management | Business Service Management Software

WHITE PAPER - In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment.
Posted: October 20, 2011 | Published: January 6, 2011


Topics:  Business Service Management | Business Service Management Software | Software | Software Asset Management | Software Maintenance

WHITE PAPER - While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.
Posted: October 20, 2011 | Published: March 31, 2011


Topics:  Business Development | Business Service Management | Governance, Risk, Compliance (GRC)

WHITE PAPER - Access this resource to discover how HP Business Decision Appliance can empower your business users with self-service analytics that deliver business insights at a fast speed. Learn how this system can provide data to a wider set of users, easily access and manipulate information for business decisions and speed response to ad-hoc requests.
Posted: May 26, 2011 | Published: May 26, 2011


Topics:  Business Development | Business Performance Management Software | Business Service Management | Business Service Management Software | Data Center Management | Server Management | Service Creation