WHITE PAPER - It's expensive to maintain CRON on every server. And it's a drain to log into machine after machine, but did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Processes | Job Scheduling Software | Open Systems Standards | Programming | Remote Network Management | Security | UNIX

WHITE PAPER - Experts have been predicting an explosion in the mobile workforce trend for years, to learn more about this trend Citrix Online and the Work Design Collaborative joined forces to conduct a survey about trends in flexible work policies and technology.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Business Processes | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Productivity | Videoconferencing Systems

WHITE PAPER - This paper presents a big-picture view of the area, looking at both Microsoft offerings and complementary partner products, the intent is to provide a technology overview of BPM in the Microsoft world.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Business Process Management | Business Processes | Collaboration | Document Management | Manufacturing | Marketing | Vendors

NEWSLETTER - In this research note, Gartner outlines the top indicators of a potential IT train wreck in regards to messaging solutions.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Business Processes | Data Centers | Financial Services | IT Infrastructure | Messaging Protocols | Messaging Security | Messaging Software

WHITE PAPER - This paper describes the business context out of which grew the need for a service oriented approach, and the Microsoft approach to achieving successful SOA implementations.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Best Practices | Business IT Alignment | Business Processes | Intellectual Property | IT Infrastructure | Productivity | SOA | Web Services

PODCAST - In this podcast, our expert will address five common Business Process Management (BPM) pitfalls and how to overcome them.
Posted: November 6, 2008 | Premiered: November 6, 2008


Topics:  Application Performance Management | Business Continuation Services | Business Process Management | Business Processes | Disaster Recovery | Risk Management | Service Process Optimization Software | Troubleshooting

WEBCAST - In this webcast, our expert will present a short case study focusing on what exactly can accomplished using BPM in your enterprise, including goals, ROI and results.
Posted: November 6, 2008 | Premiered: November 6, 2008


Topics:  Application Performance Management | Business Continuation Services | Business Process Management | Business Processes | Disaster Recovery | Risk Management | Service Process Optimization Software | Troubleshooting

WHITE PAPER - Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Processes | Call Centers | CRM | Customer Service | Marketing | Vendors | VoIP

WHITE PAPER - Read this document to learn how integrating platforms for both server and storage virtualization is key to realizing virtualization's full benefits.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Business Processes | IT Managers | Productivity | SAN | Server Management | Server Virtualization | Storage Consolidation | Storage Infrastructure | Storage Virtualization

CASE STUDY - Profiled here is Exact MAX and Exact Synergy, which provided the structure, integration, and automation Systel needed to deliver the innovative solutions to its customers Systel required.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Business Processes | Data Management | ERP | ERP Software | Supply Chain Integration | Supply Chain Management

WHITE PAPER - This paper discusses the broader picture of virtualization benefits and organizational decisions that can influence the amount of benefit achieved.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Processes | Disaster Recovery | ERP | Hardware | Operating Systems | Server Virtualization

WHITE PAPER - Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Best Practices | Business Processes | Change Management | Configuration Management | IT Infrastructure | Network Management

PRODUCT LITERATURE - CA eHealth NPM integrates with other CA network, database and application management solutions, agents and third-party products to provide rapid problem identification and resolution and proactive service assurance across multivendor.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Processes | ERP | IP Telephony | IT Infrastructure | Network Performance | SLA

WHITE PAPER - This paper explians in detail ten things you can do now to prepare for your master data management initiative.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Application Performance Management | Authorization | Business Processes | Data Center Management | Data Management | ERP

WHITE PAPER - B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  B2B | Best Practices | Business Environment | Business Processes | ERP | IT Infrastructure