VIDEOCAST - The cost and efficiency benefits of virtualization are well-established, but you can accelerate these benefits by going beyond virtualization into private cloud computing. Join Microsoft executives Satya Nadella, President of Server and Tools Business, and Brad Anderson, Corporate VP of Management and Security, as they explore this important topic.
Posted: January 30, 2012 | Premiered: January 30, 2012


Topics:  Applications Management | Business IT Alignment | Data Center Management | Infrastructure Management | Microsoft System Center | Private Cloud | Private cloud computing

WHITE PAPER - A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.
Posted: January 20, 2012 | Published: January 20, 2012


Topics:  Application Development | Application Life-Cycle Management | Application Life-Cycle Management Software | Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Applications Management | Applications Management Software | Business IT Alignment

WHITE PAPER - This white paper reveals common negative perceptions of IT and discusses 4 key metrics that can provide you with greater insight into your resource consumption. Learn how to make use of this information to align your budget and resources with critical business requirements.
Posted: January 13, 2012 | Published: November 1, 2011


Topics:  Applications Management | Budgeting | Business IT Alignment | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Service Level Management

WHITE PAPER - While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: January 4, 2012 | Published: January 4, 2012


Topics:  Business IT Alignment | Business Process Management | Business Processes | IT Service Centers | IT Service Management | IT Services | ITIL | Service Level Management

WHITE PAPER - Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: January 4, 2012 | Published: January 4, 2012


Topics:  Business IT Alignment | Business Processes | Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Service Management | IT Services

WHITE PAPER - Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
Posted: January 4, 2012 | Published: January 4, 2012


Topics:  Business IT Alignment | Cloud Computing | IT Management | IT Managers | IT Service Management | IT Services | IT Spending | Software as a Service

WEBCAST - Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions.
Posted: January 4, 2012 | Premiered: January 24, 2012


Topics:  Business Communications | Business IT Alignment | Business Management | Business Process Management | Business Process Management Software | Business Processes | Business Systems | Software

WHITE PAPER - When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise.
Posted: January 2, 2012 | Published: December 31, 2010


Topics:  Business Intelligence | Business IT Alignment | Business Performance Management | Business Process Management | Enterprise Information Management (EIM) | Enterprise Resource Management | Enterprise Systems | ERP | SAP (Product)

WHITE PAPER - New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.
Posted: December 28, 2011 | Published: December 23, 2011


Topics:  Business IT Alignment | Consumer Electronics Equipment | Mobile Device Management | Mobile Workers | Smart Phones | Social Computing

WHITE PAPER - While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities.  In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.
Posted: December 23, 2011 | Published: December 22, 2011


Topics:  Business Intelligence | Business IT Alignment | Business Logistics | Business Metrics | Data Analytics | Decision Support Systems

WHITE PAPER - The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.
Posted: December 23, 2011 | Published: December 22, 2011


Topics:  Banking Industry | Business Intelligence | Business IT Alignment | Decision Support Databases | Decision Support Systems | Financial Metrics

WHITE PAPER - With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.
Posted: December 23, 2011 | Published: December 22, 2011


Topics:  Business Intelligence | Business IT Alignment | Customer Data Integration | Data Analytics | Decision Support Databases | Decision Support Systems

WHITE PAPER - When automating decisions, choosing the right business rules management system is not enough.  In this white paper, FICO offers 11 steps to help you make the most of business rules, from understanding where to apply the technology in your business to strategies to operationalize analytics and continuously improve decisions.
Posted: December 23, 2011 | Published: December 22, 2011


Topics:  Business Intelligence | Business IT Alignment | Business Management | Business Metrics | Data Analytics | Decision Support Systems

WHITE PAPER - When automating decisions, choosing the right business rules management system is not enough. In this white paper, FICO offers 11 steps to help insurers make the most of business rules, from understanding where to apply the technology in your business to strategies to operationalize analytics and continuously improve decisions.
Posted: December 23, 2011 | Published: December 22, 2011


Topics:  Business Intelligence | Business IT Alignment | Business Management | Data Analytics | Decision Support Databases | Decision Support Systems

WHITE PAPER - Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.
Posted: December 21, 2011 | Published: December 21, 2011


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Configuration Management | Infrastructure Management | IT Service Management | IT Services | ITIL | Service Level Management