WHITE PAPER - In this paper, learn why the database layer is so important to the software selection of an enterprise resource planning (ERP) system. Also compare Oracle database to SQL Server databases. Posted: January 11, 2012 | Published: January 11, 2012
WHITE PAPER - In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. Posted: January 11, 2012 | Published: January 11, 2012
EGUIDE - Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. Posted: January 9, 2012 | Published: January 6, 2012
WHITE PAPER - Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). Posted: December 21, 2011 | Published: December 21, 2011
WHITE PAPER - Data center managers face increasing complexity and explosive growth in the mission-critical operations they manage. Read this white paper to discover how Data Center Infrastructure Management (DCIM) can create more efficient and highly available data centers. Posted: June 8, 2011 | Published: June 8, 2011
WHITE PAPER - One of IT’s biggest dilemmas is figuring out what to do with outdated IT assets when upgrading to new equipment. Read more in this white paper about strategies to maximize the value of older IT assets while minimizing risk through the implementation of well-planned and expertly implemented asset recovery services. Posted: May 25, 2011 | Published: May 25, 2011