CASE STUDY - Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: February 10, 2012 | Published: February 10, 2012


Topics:  Application Programming Interfaces | Audio Standards | Call Center Software | Call Centers | Communications Software | Compliance Best Practices | Customer Service | Customer Support Software | Encryption Standards | Quality Control

WHITE PAPER - Read this white paper to learn how the new Windows Azure programming model helps developers create applications that are easier to administer, more available, and more scalable than those built in the traditional Windows Server environment.
Posted: January 1, 2012 | Published: December 30, 2011


Topics:  Application Development | Application Life-Cycle Management | Application Programming Interfaces | Cloud Computing | Programming | Windows Azure | Windows Server Software

WHITE PAPER - OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs.
Posted: June 21, 2011 | Published: June 21, 2011


Topics:  Access Control | Application Programming Interfaces | Application Security | Cloud Computing | Password Management | Policy-Based Network Management | Security Tokens

WHITE PAPER - NOSQL data stores are proliferating as a means of supporting web-scale data. There are a wide variety of NOSQL systems, each with their own set of use-cases and advantages. This paper describes the primary NOSQL data sources in the market today and how to integrate them with other sources using the Composite Data Virtualization Platform.
Posted: March 31, 2011 | Published: March 31, 2011


Topics:  Application Programming Interfaces | Cost Benefit Analysis | Data Management | Data Storage | Databases | Enterprise Information Management (EIM) | SQL | SQL Server | XML