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Analytic Applications Software
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	Customer Interaction Analytics: Quality of Care on the Critical Path sponsored by Genesys WHITE PAPER - As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording. Posted: November 18, 2008 \| Published: November 18, 2008 Topics: Analytic Applications Software \| Business Management \| Customer Data Management \| Customer Service \| Dashboards \| IVR \| VoIP

	SAND Analytic Server™ sponsored by Sand Technology Inc. PRODUCT OVERVIEW - The SAND Analytic Server is a high-performance, scalable software solution for developing, deploying, and enhancing data exploration applications. Posted: July 6, 2004 \| Published: January 1, 2003 Topics: Analytic Applications Software \| Business Intelligence

	InFact™ sponsored by Insightful Corp. PRODUCT OVERVIEW - InFact moves analysts from keyword search to fact-based discovery, significantly improving the productivity of the knowledge analyst and the quality of intelligence, enabling discovery of what would not otherwise be discerned. Posted: February 9, 2004 \| Published: February 1, 2004 Topics: Analytic Applications Software \| Business Intelligence \| Knowledge Management \| Natural Language Processing Software \| Text Mining Software

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