EBOOK - Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.
Posted: February 7, 2012 | Published: October 31, 2011


Topics:  Business Process Management | Business Process Management Software | ERP | ERP Software | SAP (Product) | SMBs | Software Selection

WHITE PAPER - This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.
Posted: February 7, 2012 | Published: December 31, 2011


Topics:  Business Intelligence | CRM | CRM Analytics | CRM Best Practices | CRM Software | Sales and Marketing Software | Sales Information Systems | Sales Representatives

CASE STUDY - Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.
Posted: February 7, 2012 | Published: July 30, 2011


Topics:  Application Integration | Brand Loyalty | CRM | Customer Data Integration | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | ERP | Loyalty Programs | SAP (Product)

WHITE PAPER - How can a small to midsized business (SMB) improve its ability to analyze data and transform it into useful information, thereby improving the overall quality of its decisions? With business intelligence (BI). Read this white paper for an introduction to the benefits of BI, approaches to implementing BI, what to look for in a BI product, and more.
Posted: February 7, 2012 | Published: December 31, 2011


Topics:  Business Intelligence | Business Intelligence Software | Data Analytics | Data Management | Real-time Analytics | Reporting Software

WHITE PAPER - In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs.
Posted: February 6, 2012 | Published: September 30, 2010


Topics:  Business Intelligence | CRM | CRM Analytics | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Loyalty Programs

WHITE PAPER - Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
Posted: February 6, 2012 | Published: September 30, 2011


Topics:  Demand Chains | Demand Flow Scheduling Systems | Inventory Management | Inventory Management Software | Supplier Relationship Management | Supply Chain Collaboration | Supply Chain Integration | Supply Chain Intelligence | Supply Chain Management

WHITE PAPER - It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions.
Posted: February 6, 2012 | Published: February 6, 2012


Topics:  Analytic Applications Software | Data Analytics | Data Management | Data Quality | Enterprise Resource Management | Enterprise Systems | ERP | ERP Software | Reporting Software | SAP (Product)

ANALYST BRIEF - This Aberdeen Group Research Brief explores the current business challenges faced by companies striving for success with respect to sales and operations planning (S&OP). It delves into the priority allocated to S&OP, the maturity levels associated with S&OP, and the role of technology enablers.
Posted: February 3, 2012 | Published: May 31, 2011


Topics:  ERP | Manufacturing | Manufacturing Industry | Supply Chain Execution | Supply Chain Integration | Supply Chain Management | Supply Chains

WHITE PAPER - This white paper addresses HR challenges and metrics solutions for improving operations.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Business Performance Management | Business Processes | Human Resources Management | Human Resources Software | Metrics

WHITE PAPER - This third annual study examines how successful firms are managing international transportation and emerging trends in the industry.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Enterprise Resource Management | Manufacturing Execution Systems | Manufacturing Industry | Manufacturing Industry Organizations | Manufacturing Industry Professional Organizations | Manufacturing Software | Manufacturing Systems | Supply Chain Execution | Supply Chain Management | Supply Chains

WHITE PAPER - This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  CEOs | CIOs | Employee Performance Management (EPM) | Human Resources Management | Recruiters | Recruiting Services | Talent Management | Workforce Management Software

ANALYST REPORT - This analyst report from Aberdeen Group looks at the challenges of controlling access risk management.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Access Control | Access Control Software | Compliance (Systems Operations) | Information Governance | Information Management | Information Security | Risk Management

WHITE PAPER - This benchmark study from American Shipper covers U.S. export operations and compliance of more than 300 U.S. based exporters.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  Distribution | ERP | Exports | Manufacturing | Supplier Management | Supply Chain Management

WHITE PAPER - This paper outlines a set of core analytics customized for wholesaler-distributors.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  ERP | Supplier Management | Supply Chain Collaboration | Supply Chain Event Management | Supply Chain Execution | Supply Chain Integration | Supply Chain Intelligence | Supply Chain Management | Supply Chain Software | Wholesale Trade Industry

WHITE PAPER - This white paper outlines clear strategies that can help manufacturers achieve competitive advantage while giving clients the innovative, competitively priced products they demand.
Posted: February 2, 2012 | Published: January 27, 2012


Topics:  ERP | ERP Software | Manufacturing | Manufacturing Software | SAP (Product) | Supply Chain Event Management | Supply Chain Management | Supply Chain Software