DATA SHEET - Read this datasheet to learn how Oracle Sales Prospector can help your salespeople: Target the right prospects and products; Increase Sales Productivity and Improve the quality of customer interactions.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  CRM | Databases | Enterprise | Oracle (Product) | Productivity | Sales

PODCAST - Siebel CRM 8.0 takes user empowerment to the next level with the addition of a simple-to-use rules engine, making industry-leading business rules easily accessible from Siebel.
Posted: September 18, 2008 | Premiered: September 18, 2008


Topics:  Best Practices | Configuration Management | CRM | Customer Service | Oracle (Product) | Project Management

SOFTWARE DEMO - View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  CRM | Customer Data Management | Customer Profiles | Lead Generation | Oracle (Product) | Sales | Sales and Marketing Software | Sales Information Systems

SOFTWARE DEMO - View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  Business Intelligence | Collaboration | CRM | Email Marketing | ERP | Oracle (Product) | Sales | Social Computing | Software as a Service

VIDEOCAST - View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM).
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence Software | Business Performance Management | Business Process Management | CRM | Database Management | ERP | ERP Software | Oracle (Product)

WEBCAST - Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence | Business Performance Management Software | CRM | Customer Data Management | Data Management Software | Information Management Software | Knowledge Management | Market Research

WHITE PAPER - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Support Software | Lead Generation | Oracle (Product) | Sales Force Automation | Sales Order Management | Sales Representatives | Software as a Service

WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Application Deployment | Application Integration | Business Performance Management | CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software as a Service | Software Selection

WHITE PAPER - Discover how empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Best Practices | Business Process Management | Call Center Software | Call Centers | CRM | Customer Data Management | Oracle (Product) | Real-time Analytics | Sales | Sales Representatives | User Experience

WHITE PAPER - Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.
Posted: March 18, 2008 | Published: January 1, 2007


Topics:  Best Practices | Business Process Management | Business Processes | Change Management | CRM | Enterprise Resource Planning Software | ERP | Risk Assessment | SMBs | Software Implementation | Supply Chain Management | Training

WHITE PAPER - Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
Posted: March 2, 2007 | Published: July 1, 2006


Topics:  CRM | CRM Best Practices | CRM Software | Customer Service | Lead Generation | Routing | Sales and Marketing Software | Sales Channels | Sales Force Automation | TCO

WHITE PAPER - Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  CRM | Customer Data Integration | Customer Satisfaction | Customer Service Best Practices | Oracle (Product) | Sales Contact Management Software | Sales Force Automation | Software as a Service | Software Selection

WHITE PAPER - This paper demonstrates how small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. This paper provides the details.
Posted: September 23, 2008 | Published: September 20, 2008


Topics:  Broadband Wireless Networks | Collaboration | CRM | Data Integration | Knowledge Management | Security

WHITE PAPER - The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Service | Customer Support Software | Data Mining | Data Mining Software | Enterprise

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service